Automation stories - Page 31

Companies forecast major cost reductions and higher satisfaction scores as AI automates routine cases and redefines service workflows.

Cyware has enhanced its Quarterback AI platform with new agentic features to improve security operations and streamline threat intelligence workflows.

Lucas Hof wins Mitacs Innovation Award for advancing circular manufacturing methods, including 3D-printed recyclable shoes and textile recycling.

Amplitude launches AI Feedback, a tool that uses AI to turn scattered customer feedback into clear, actionable insights across multiple channels.

Canadian SMBs lose over a workday weekly using nine tools, missing CAD $178,000 in growth yearly; AI adoption boosted savings and strategic focus.

Milestone Systems launched its Vision Language Model in a global hackathon, awarding EUR €5,000 to the winning AI project improving city video intelligence.

Hexaware has launched two AI-driven insurance tools on Google Cloud to automate claims management and product development, enhancing speed and transparency.

By 2026, AI will transform developer roles with 65% expecting shifts towards strategy and design, while automation prompts leaner teams and evolving skillsets.

Cloudsmith launches MCP Server, enabling AI assistants like Claude and CoPilot to integrate seamlessly into developers' workflows with built-in security and governance.

Cloudhouse launches Foundry, a platform automating legacy app packaging to ease compatibility issues and speed up cloud adoption for enterprises.

By 2026, AI and tax intelligence will revolutionise business compliance, driving real-time reporting and transforming finance, trade, retail, and hospitality sectors globally.

Fluent Commerce launches MCP Server to link AI agents with retail backend systems, speeding up order queries and boosting customer service efficiency.

Eighty-five per cent of Canadian businesses are fast-tracking AI-powered PC upgrades to boost productivity and address workforce skill gaps amid digital change.

Appian launches AI agents and Composer tools to embed AI in workflows, boosting legacy app modernisation and operational automation in enterprises.

Commvault launches AI-driven tools within its Cloud Unity platform to enhance detection, removal and validation in cyberattack data recovery processes.

New Relic launches AI-powered GitHub integrations to automate code security and observability, boosting developer productivity and simplifying workflows.

Milestone Systems launches generative AI plug-in for XProtect, enhancing video analytics with real-time incident reporting and event validation.

Sage unveils AI-driven finance agents and cloud platform to boost automation, streamline workflows, and empower mid-sized business finance teams.

One in three corporate researchers have yet to use AI tools, despite many seeing time savings and benefits in their work, says Elsevier's latest report.

AI-driven network automation is the top telecom investment priority, with 37% of firms focusing on AI for customer care and diagnostics this year.