Netskrt & Oracle expand cloud CDN tie-up for streamers
about 3 hours agoStreaming providers could cut congestion and transfer costs as Oracle customers gain dedicated access to Netskrt’s network for high-demand events.
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Canadian stories
Travelex signs 50 Canadian wholesale customers in year one
Demand for foreign currency has helped Travelex build a foothold in Canada, where it now serves more than 50 wholesale customers across three provinces.
Upstream Works launches Totalix via partner network
The platform will be sold through more than 50 partners from December 1, aiming to cut contact centre changes to same-day tasks for customers.
Superson opens first North American office in Toronto
The move aims to help brands on both sides of the Atlantic tap faster market-entry support as Canada-Europe trade reaches €130 billion in 2025.
Upstream Works launches Totalix contact centre platform
The platform promises same-day changes and fixed per-agent pricing as Upstream Works shifts to partners for wider distribution.
Gen Z makes up 38% of Canadian small business staff
The shift signals a younger, larger labour force at small firms, with average headcount up 44% since 2019 and separations down to 27%.
BrandMo Tech launches culture-first adtech hub in Toronto
Advertisers may gain more precise targeting as the new platform uses weekly cultural and behavioural signals to refine audience understanding beyond demographics.
Where cultural context stands in AI's digital black box
Bias in AI is becoming a business risk as researchers warn English-language models still miss cultural nuance in non-Western markets.
Editor Interviews
Conversations with technology leaders, founders and operators.
Capital One CTO on the drive to expand talent in Canada
Broader project work across Canada and the US is helping Capital One retain engineers amid fierce competition for tech talent.
Last month
Kyndryl VP: Canadian firms face barriers to modernising for AI
Kyndryl's Umair Dinarwala says Canadian firms have the ambition to modernise, but budgets, resistance to change and capacity hold them back.
Last month
Elevate CEO: Canada at turning point ahead of festival
Toronto's AI talent pool is drawing more U.S. firms, but festival organisers say Canada must now keep its startups from leaving.
Thu, 17th Sep 2026
Theorem study: friction between pre-sales and executed media ads
Theorem's new survey finds friction remains the biggest barrier in enterprise pre-sales, despite widespread automation adoption.
Fri, 31st Jul 2026
Expert Opinions
More opinions →
Loyalty Predictions 2027: Why Strategic Partnerships and AI Transparency Will Take Centre Stage
Brands will face pressure to make AI-driven loyalty decisions explainable as partnerships and connected platforms reshape customer experiences in 2027.
about 14 hours ago
AI agents will multiply your inference bill. Is your enterprise ready?
The real risk is that autonomous systems can turn a modest pilot into a far larger inference bill unless firms plan for workload, not chat use.
6 days ago
Experts discuss key tech learnings from BIGSOUND
Slow ticket sales may reflect late buying, not weak demand, as event organisers are urged to use data sooner and own it fully.
18 days ago
E-Commerce Data Quality: Prepare for Black Friday and Cyber Monday
21 days ago
Why Email and Phone Append Matter for Prescreen Campaigns
2 months ago
The AI metric that matters isn't token cost
2 months ago
The hidden security risk in document redaction
3 months ago
Latest News
More news →
AI edge in group protection hinges on data quality
Poor member records could blunt insurers' AI gains, leaving group protection providers unable to improve underwriting, claims or service consistently.
Fast Simon launches AI model for Shopify discovery
The new system is meant to help Shopify brands lift conversions and basket sizes by automating product ranking around shopper behaviour and stock levels.
Avenir Global buys Marker Collective to boost reach
The deal gives the Montreal-based group a stronger technology arm and lifts its workforce to more than 1,500 across 20 offices worldwide.
Genesys expands AI engineers to speed customer rollouts
By tackling integration and governance hurdles, the new engineering model aims to help enterprises move agentic AI customer service projects into production faster.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Joseph Gabriel Lagonsin
News Editor
A passionate gamer with a strong love for manga, webtoons, and binge-worthy series. With one year of professional experience in editing and publishing, bringing a sharp editorial eye and a deep appreciation for storytelling, focusing on creating and refining content that connects with modern audiences.
Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Mara Sugue
News Editor
Mara is a writer and editor from Manila with a background in the social sciences. Her work in writing and editorial has taken her across a range of subjects, and it's this variety that keeps her interested in what she does. Outside of work, she can usually be found with a book, planning her next trip or at the climbing gym.
Mike Bishara
Features Editor
Mike has a long history writing about the infrastructure, building, construction and safety industries. These days he covers these topics for our Industrial-focused news sites across Australia and New Zealand.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
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Sofiah Nichole Salivio
News Editor
Sofiah Nichole has balanced a dual passion for technical precision and the written word since 2017. Before diving into the world of Civil Engineering, she spent years navigating school press conferences and contributing to university publications, honing her skills as a versatile staff writer. Outside of her engineering labs, you can find her advocating for student voices and looking for the next great story to tell. She believes that whether you are building a bridge or a news report, the foundation must be rock solid.
Analyst Insights
Industry research and analysis from leading firms.
Cloudinary named Gartner Leader in digital asset management
The shift boosts Cloudinary's standing as brands race to automate image and video management across websites, apps and marketing channels.
Last month
Syndigo named leader in Gartner's first PIM quadrant
The first Gartner Magic Quadrant for product information management could boost buyer confidence as retailers race to keep product data accurate across channels.
Last month
Oracle adds AI data platform tools for enterprise governance
The new tools could help businesses control AI agents more tightly as Oracle targets lower token use, stronger governance and easier scaling.
Last month
Abbyy names Paula Sanders Chief Customer Experience Officer
The restructure aims to cut handoffs between sales, support and implementation as software buyers demand clearer ownership after purchase.
Wed, 30th Sep 2026