Bazaarvoice & Profound team up on AI search visibility
about 11 hours agoRetailers risk losing sales if AI search cites rivals, prompting Bazaarvoice and Profound to link prompt analytics with customer reviews and photos.
Canadian stories
Superson opens first North American office in Toronto
The move aims to help brands on both sides of the Atlantic tap faster market-entry support as Canada-Europe trade reaches €130 billion in 2025.
Upstream Works launches Totalix contact centre platform
The platform promises same-day changes and fixed per-agent pricing as Upstream Works shifts to partners for wider distribution.
Gen Z makes up 38% of Canadian small business staff
The shift signals a younger, larger labour force at small firms, with average headcount up 44% since 2019 and separations down to 27%.
BrandMo Tech launches culture-first adtech hub in Toronto
Advertisers may gain more precise targeting as the new platform uses weekly cultural and behavioural signals to refine audience understanding beyond demographics.
Tagsight launches AI platform for engineering drawings
Engineers could save hours of manual re-entry as the Calgary firm's software turns P&IDs and PDFs into traceable records now used in 30 countries.
Generative AI lifts Canadian holiday email orders fourfold
Canadian marketers saw generative AI emails deliver four times the order and conversion rates over the holiday peak, according to Mailchimp data.
Where cultural context stands in AI's digital black box
Bias in AI is becoming a business risk as researchers warn English-language models still miss cultural nuance in non-Western markets.
Editor Interviews
Conversations with technology leaders, founders and operators.
Capital One CTO on the drive to expand talent in Canada
Broader project work across Canada and the US is helping Capital One retain engineers amid fierce competition for tech talent.
Last week
Kyndryl VP: Canadian firms face barriers to modernising for AI
Kyndryl's Umair Dinarwala says Canadian firms have the ambition to modernise, but budgets, resistance to change and capacity hold them back.
This month
Elevate CEO: Canada at turning point ahead of festival
Toronto's AI talent pool is drawing more U.S. firms, but festival organisers say Canada must now keep its startups from leaving.
Last month
Theorem study: friction between pre-sales and executed media ads
Theorem's new survey finds friction remains the biggest barrier in enterprise pre-sales, despite widespread automation adoption.
Fri, 31st Jul 2026
Expert Opinions
More opinions →
Experts discuss key tech learnings from BIGSOUND
Slow ticket sales may reflect late buying, not weak demand, as event organisers are urged to use data sooner and own it fully.
7 days ago
E-Commerce Data Quality: Prepare for Black Friday and Cyber Monday
Poor customer records can disrupt orders, marketing and service just as Black Friday and Cyber Monday traffic peaks across eCommerce sites.
11 days ago
Why Email and Phone Append Matter for Prescreen Campaigns
Campaigns can fail at the final mile if stale inboxes and recycled numbers keep time-sensitive offers from reaching the right consumers.
about 2 months ago
The AI metric that matters isn't token cost
2 months ago
The hidden security risk in document redaction
2 months ago
6 Pillars of data quality and strategies for improving your data
2 months ago
Customer data integration: A data quality checklist
3 months ago
Latest News
More news →
Google warns LLM judges are biased & unreliable
The guidance says automated scoring can miss unsafe outputs and reward verbosity, making AI evaluation less objective than many businesses assume.
Celigo launches MCP Management to govern AI access
IT and security teams can now track and approve AI actions one tool at a time, as Celigo targets growing governance gaps across enterprise software.
Chrono opens private beta for temporal CRM platform
Businesses can now request invitation-only access as Chrono tests whether its temporal CRM can unify marketing, sales and service work.
Google Cloud outlines SAVE method for generative media
The framework aims to cut hallucinations and costly production rework by forcing teams to verify facts before any video or audio is generated.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Jake MacAndrew
Interview Editor
Jake MacAndrew started off writing breaking news hits in his early days as a journalist. Since those late nights on the pulse for local breakthroughs, he has written stories on many topics, from cybersecurity education in Ukraine to the investment potential of fine wines. With each story Jake writes, no matter the topic, in-depth and accurate reporting is key.
Joseph Gabriel Lagonsin
News Editor
A passionate gamer with a strong love for manga, webtoons, and binge-worthy series. With one year of professional experience in editing and publishing, bringing a sharp editorial eye and a deep appreciation for storytelling, focusing on creating and refining content that connects with modern audiences.
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Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Mara Sugue
News Editor
Mara is a writer and editor from Manila with a background in the social sciences. Her work in writing and editorial has taken her across a range of subjects, and it's this variety that keeps her interested in what she does. Outside of work, she can usually be found with a book, planning her next trip or at the climbing gym.
Mike Bishara
Features Editor
Mike has a long history writing about the infrastructure, building, construction and safety industries. These days he covers these topics for our Industrial-focused news sites across Australia and New Zealand.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
Analyst Insights
Industry research and analysis from leading firms.
Syndigo named leader in Gartner's first PIM quadrant
The first Gartner Magic Quadrant for product information management could boost buyer confidence as retailers race to keep product data accurate across channels.
Yesterday
Oracle adds AI data platform tools for enterprise governance
The new tools could help businesses control AI agents more tightly as Oracle targets lower token use, stronger governance and easier scaling.
Yesterday
Abbyy names Paula Sanders Chief Customer Experience Officer
The restructure aims to cut handoffs between sales, support and implementation as software buyers demand clearer ownership after purchase.
Last month
ABBYY named leader in Gartner's IDP market assessment
Enterprise buyers are weighing more than OCR as ABBYY's latest Gartner ranking underscores growing demand for reliable AI-ready document workflows.
Last month