returns experience drives online shoppers away, study finds
about 18 hours agoPoor returns experiences are pushing 92% of shoppers away, while most also check refund windows before buying, Reveni's study found.
Canadian stories
Gatineau venue installs three SSL live mixing consoles
A technical overhaul at the Gatineau arts venue is set to improve sound for comedy, theatre and touring acts across its 830-seat complex.
Linux Association of Canada unveils Open Source Week 2027
Early momentum is prompting a broader push to bring more Canadians into open source, with 31,000 visits and 1,181 library entries.
Borderless AI launches Alberni for global compliance
Employers hiring across borders could cut legal fragmentation as the new system bundles entity work, compliance tracking and case management.
Chexy & Aeroplan launch mortgage rewards in Canada
Canadian homeowners can now earn travel points on mortgage payments without changing lenders, as Chexy widens its Aeroplan partnership.
CPPO appoints Wealthsimple, KOHO & ABCorp directors
The move gives Canada's prepaid lobby broader fintech and banking expertise as prepaid rails become central to digital financial services.
eSentire adds email & patch tools to Atlas AI platform
Email-borne attacks can now be tracked alongside endpoint and network threats as eSentire folds patching and response into Atlas AI Platform.
Editor Interviews
Conversations with technology leaders, founders and operators.
Theorem study: friction between pre-sales and executed media ads
Theorem's new survey finds friction remains the biggest barrier in enterprise pre-sales, despite widespread automation adoption.
Last month
Exclusive: Dreamdata CEO on why B2B buying funnel isn't linear
Buyers are spending most of the journey before sales speak, forcing marketers to rethink funnels and how they prove return on investment.
Last month
How this Ont. town is using AI from bylaw to trash pickup
Data silos and staff time are being cut as the township uses AI agents to speed calculations, analyse waste and answer residents online.
Fri, 26th Jun 2026
AI-powered PropTech listed by Toronto broker Peter Torkan
Toronto-based AI PropTech platform lists top realtor Peter Torkan as it expands its real estate marketplace and agent network across the city.
Wed, 3rd Jun 2026
Expert Opinions
More opinions →
Customer data integration: A data quality checklist
Poor data quality can make integrated customer records unreliable, driving wasted spend, compliance risk and manual correction work.
7 days ago
Amperity's CMO reveals how continuous decisioning fuels loyalty innovation
Retailers risk losing loyalty when AI acts on fragmented data, as shoppers now expect instant, relevant responses to every signal.
28 days ago
A Guide for Procurement Leaders: Why Building Your Own Sourcing AI Isn't Worth ...
Procurement teams risk 17-month delays and failed builds if they try to create sourcing AI in-house, the white paper warns.
about 1 month ago
What happens when decades of domain infrastructure meet AI ...
about 2 months ago
5 Tips to Align Your Data Strategy with AI
about 2 months ago
The agentic enterprise is here: Takeaways from Snowflake Summit 2026
about 2 months ago
The algorithm can't replace the room
about 2 months ago
Latest News
More news →
PPDS launches Philips Unite LED 3000 Series worldwide
The lower-cost range aims to make direct view LED displays viable for more schools, offices and venues as prices remain a key barrier.
Formula E signs Sennheiser as official sound provider
Fans should get a richer race-day atmosphere as Formula E adds immersive audio across broadcasts, fan zones and hospitality areas.
OpenAI launches Ultrafast GPT-5.6 Sol for businesses
Businesses in the preview can use the model for real-time coding, support and trading tasks, with responses up to 14 times faster.
OpenAI launches Computer History in ChatGPT for macOS
The macOS desktop app now logs recent clicks and typing for selected users, raising privacy and prompt-injection concerns despite tighter controls.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Darren Price
Consumer & Gaming Writer
Darren Price has been playing video games and messing with technology for 45 years. For the last fifteen years he’s been writing about games and tech, as well. He hates sport, but loves sports video games - which he puts down to a mixture of being annoyingly contrary and extremely lazy. Whilst he is completely tone deaf, he considers Rock Band to be his guilty pleasure. A geek from way back, Darren builds his own computers, collects comic books, owns several lightsabers and is a sucker for video-gaming merchandise.
David Shilovsky
Interview Editor
David joins us from a primarly sports reporting background, but has a keen interest across all facets of technology, especially any Apple product, the latest in OLED televisions and gaming consoles. He brings significant editorial experience to the role, with various digital and print publications on his CV. In his spare time, David enjoys watching or playing sport, playing video games and checking out live music.
Donovan Jackson
Interview Editor
Fascinated by the technology industry after a visit to a Computer Faire in 1998, Donovan Jackson first worked as a public relations consultant for enterprise software and hardware distribution companies in 2000, then as a journalist for IDG-affiliated channel and trade publications, and as a producer of commercial content as an agency owner through the 2000s and 2010s. He has served as ITBrief editor in the last days of the printed magazine, and has a long association with TechDay as a contributor to special projects. Donovan has wide interests spanning technology, philosophy, bicycles, literature, psychology, motorcycles, travel, geography, history, general knowledge, and various combinations of these and other subjects.
Jake MacAndrew
Interview Editor
Jake MacAndrew started off writing breaking news hits in his early days as a journalist. Since those late nights on the pulse for local breakthroughs, he has written stories on many topics, from cybersecurity education in Ukraine to the investment potential of fine wines. With each story Jake writes, no matter the topic, in-depth and accurate reporting is key. Previously living in Edinburgh, he's back in his hometown of Toronto.
Joseph Gabriel Lagonsin
News Editor
A passionate gamer with a strong love for manga, webtoons, and binge-worthy series. With one year of professional experience in editing and publishing, bringing a sharp editorial eye and a deep appreciation for storytelling, focusing on creating and refining content that connects with modern audiences.
Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Analyst Insights
Industry research and analysis from leading firms.
CFOs widen remit as firms seek broader finance chiefs
Broader finance roles are making CFO pay and hiring harder to benchmark, with many chief financial officers now overseeing operations, IT and HR.
Last month
Microsoft launches AI sales & service tools in Copilot
Sales and support teams could cut admin time as Microsoft embeds generative AI into Outlook, Teams and Dynamics 365 for routine customer work.
Last month
Ricoh named Leader in IDC mailroom solutions review
The ranking bolsters Ricoh's pitch to regulated firms seeking tighter control over physical and digital mail handling in one operating model.
Last month
Industrial 3D printer shipments rise 18% as demand recovers
Industrial 3D printer revenue jumped 32% in the first quarter as defence, drone and electronics orders offset weakness in Europe.
Last month