Adobe CTO on plans for AI agents to access Adobe tools
about 3 hours agoCustomers could soon use ChatGPT, Gemini or Claude inside Adobe's creative apps, with some file-editing tools due in a private beta in early 2027.
Canadian stories
ServiceNow launches tool to speed legacy CRM migrations
The software could cut enterprise CRM migration projects from months or years to weeks, easing a costly barrier for businesses modernising customer service.
Canadian marketers boost AI use as readiness rises
Daily AI use among Canadian marketers has climbed to 51 per cent, as clearer policies and more training help shift work beyond basic tasks.
Travelex signs 50 Canadian wholesale customers in year one
Demand for foreign currency has helped Travelex build a foothold in Canada, where it now serves more than 50 wholesale customers across three provinces.
Upstream Works launches Totalix via partner network
The platform will be sold through more than 50 partners from December 1, aiming to cut contact centre changes to same-day tasks for customers.
Superson opens first North American office in Toronto
The move aims to help brands on both sides of the Atlantic tap faster market-entry support as Canada-Europe trade reaches €130 billion in 2025.
Upstream Works launches Totalix contact centre platform
The platform promises same-day changes and fixed per-agent pricing as Upstream Works shifts to partners for wider distribution.
Where cultural context stands in AI's digital black box
Bias in AI is becoming a business risk as researchers warn English-language models still miss cultural nuance in non-Western markets.
Editor Interviews
Conversations with technology leaders, founders and operators.
Adobe plans MCP access for AI agents to desktop apps
Creative Cloud users may soon let outside AI agents drive Adobe apps for tasks such as rotoscoping and image hole filling, starting on desktop.
Yesterday
Inside Adobe's fast-moving AI partnerships team
Adobe is accelerating AI dealmaking as it pushes its models into rival platforms and brings outside systems into its own apps.
Yesterday
Exclusive: Adobe pushes for global AI creator protections
Creators could gain new protections from commercial AI style copying as Adobe lobbies regulators in several countries for clearer licensing rules.
3 days ago
Capital One CTO on the drive to expand talent in Canada
Broader project work across Canada and the US is helping Capital One retain engineers amid fierce competition for tech talent.
Last month
Expert Opinions
More opinions →
We ran an all-employee AI Month and now everyone in our company is ready to build
The month-long programme drew sceptics in and surfaced more than 50 automation ideas, with staff building tools for daily work by the end.
3 days ago
Loyalty Predictions 2027: Why Strategic Partnerships and AI Transparency Will ...
Brands will face pressure to make AI-driven loyalty decisions explainable as partnerships and connected platforms reshape customer experiences in 2027.
4 days ago
AI agents will multiply your inference bill. Is your enterprise ready?
The real risk is that autonomous systems can turn a modest pilot into a far larger inference bill unless firms plan for workload, not chat use.
9 days ago
Experts discuss key tech learnings from BIGSOUND
21 days ago
E-Commerce Data Quality: Prepare for Black Friday and Cyber Monday
24 days ago
Why Email and Phone Append Matter for Prescreen Campaigns
2 months ago
The AI metric that matters isn't token cost
2 months ago
Latest News
More news →
Stellantis taps Amperity for customer data overhaul
The deal could help the carmaker reduce fragmented records and improve service, loyalty and campaign targeting across its brands.
Docebo launches AI agents & knowledge search for learn
Customers using Docebo's Learn platform can now search training and company systems in one place, while AI agents automate routine learning tasks.
IBM index finds sovereignty proof gap in enterprise AI
Fewer than a third of firms could resolve their toughest sovereignty problem without disruption, highlighting weak proof of control in AI and data governance.
Digital Envoy data lands on The Trade Desk globally
Advertisers can now target audiences using ISP and mobile carrier signals on The Trade Desk across display, video and connected TV worldwide.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Mike Bishara
Features Editor
Mike has a long history writing about the infrastructure, building, construction and safety industries. These days he covers these topics for our Industrial-focused news sites across Australia and New Zealand.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
Sofiah Nichole Salivio
News Editor
Sofiah Nichole has balanced a dual passion for technical precision and the written word since 2017. Before diving into the world of Civil Engineering, she spent years navigating school press conferences and contributing to university publications, honing her skills as a versatile staff writer. Outside of her engineering labs, you can find her advocating for student voices and looking for the next great story to tell. She believes that whether you are building a bridge or a news report, the foundation must be rock solid.
Anthony Caruana
Interviews Editor
Anthony has been living and breathing technology since he was a child. He has contributed to almost every major technology publication in Australia as well as editing a few along the way. In his spare time, he likes to run, especially on trails, and plays Australian Rules football through the winter.
David Shilovsky
Interviews Editor
David joins us from a primarly sports reporting background, but has a keen interest across all facets of technology, especially any Apple product, the latest in OLED televisions and gaming consoles. He brings significant editorial experience to the role, with various digital and print publications on his CV. In his spare time, David enjoys watching or playing sport, playing video games and checking out live music.
Donovan Jackson
Interviews Editor
Fascinated by the technology industry after a visit to a Computer Faire in 1998, Donovan Jackson first worked as a public relations consultant for enterprise software and hardware distribution companies in 2000, then as a journalist for IDG-affiliated channel and trade publications, and as a producer of commercial content as an agency owner through the 2000s and 2010s. He has served as ITBrief editor in the last days of the printed magazine, and has a long association with TechDay as a contributor to special projects. Donovan has wide interests spanning technology, philosophy, bicycles, literature, psychology, motorcycles, travel, geography, history, general knowledge, and various combinations of these and other subjects.
Analyst Insights
Industry research and analysis from leading firms.Cloudinary named Gartner Leader in digital asset management
The shift boosts Cloudinary's standing as brands race to automate image and video management across websites, apps and marketing channels.
Last month
Syndigo named leader in Gartner's first PIM quadrant
The first Gartner Magic Quadrant for product information management could boost buyer confidence as retailers race to keep product data accurate across channels.
Last month
Oracle adds AI data platform tools for enterprise governance
The new tools could help businesses control AI agents more tightly as Oracle targets lower token use, stronger governance and easier scaling.
Last month
Abbyy names Paula Sanders Chief Customer Experience Officer
The restructure aims to cut handoffs between sales, support and implementation as software buyers demand clearer ownership after purchase.
Wed, 30th Sep 2026