Ui Ai launches Amica digital employee for customer service
about 3 hours agoBusinesses facing staffing pressures may use Ui Ai's Amica to handle customer queries, orders and leads around the clock.
Canadian stories
Gatineau venue installs three SSL live mixing consoles
A technical overhaul at the Gatineau arts venue is set to improve sound for comedy, theatre and touring acts across its 830-seat complex.
Linux Association of Canada unveils Open Source Week 2027
Early momentum is prompting a broader push to bring more Canadians into open source, with 31,000 visits and 1,181 library entries.
Borderless AI launches Alberni for global compliance
Employers hiring across borders could cut legal fragmentation as the new system bundles entity work, compliance tracking and case management.
Chexy & Aeroplan launch mortgage rewards in Canada
Canadian homeowners can now earn travel points on mortgage payments without changing lenders, as Chexy widens its Aeroplan partnership.
CPPO appoints Wealthsimple, KOHO & ABCorp directors
The move gives Canada's prepaid lobby broader fintech and banking expertise as prepaid rails become central to digital financial services.
eSentire adds email & patch tools to Atlas AI platform
Email-borne attacks can now be tracked alongside endpoint and network threats as eSentire folds patching and response into Atlas AI Platform.
Editor Interviews
Conversations with technology leaders, founders and operators.
Theorem study: friction between pre-sales and executed media ads
Theorem's new survey finds friction remains the biggest barrier in enterprise pre-sales, despite widespread automation adoption.
Last month
Exclusive: Dreamdata CEO on why B2B buying funnel isn't linear
Buyers are spending most of the journey before sales speak, forcing marketers to rethink funnels and how they prove return on investment.
Last month
How this Ont. town is using AI from bylaw to trash pickup
Data silos and staff time are being cut as the township uses AI agents to speed calculations, analyse waste and answer residents online.
Fri, 26th Jun 2026
AI-powered PropTech listed by Toronto broker Peter Torkan
Toronto-based AI PropTech platform lists top realtor Peter Torkan as it expands its real estate marketplace and agent network across the city.
Wed, 3rd Jun 2026
Expert Opinions
More opinions →
6 Pillars of data quality and strategies for improving your data
Poor data quality is driving costly errors, weaker customer service and missed revenue unless organisations keep records accurate and current.
about 14 hours ago
Customer data integration: A data quality checklist
Poor data quality can make integrated customer records unreliable, driving wasted spend, compliance risk and manual correction work.
9 days ago
Amperity's CMO reveals how continuous decisioning fuels loyalty innovation
Retailers risk losing loyalty when AI acts on fragmented data, as shoppers now expect instant, relevant responses to every signal.
about 1 month ago
A Guide for Procurement Leaders: Why Building Your Own Sourcing AI ...
about 1 month ago
What happens when decades of domain infrastructure meet AI ...
about 2 months ago
5 Tips to Align Your Data Strategy with AI
about 2 months ago
The agentic enterprise is here: Takeaways from Snowflake Summit 2026
about 2 months ago
Latest News
More news →
LG launches campaign to tackle domestic mental load
Survey findings suggest domestic chores are fuelling stress for many adults, with LG pitching smart appliances as a way to ease the burden.
Study finds companies lose 26% of time to wasted effort
Businesses could claw back hours and profit, with a study finding 26% of working time is lost to handoffs, switching and admin.
Hostinger launches AI Builder for web apps & sites
Existing customers can now build stores, logins and databases in one place as Hostinger folds separate tools into AI Builder.
returns experience drives online shoppers away, study finds
Poor returns experiences are pushing 92% of shoppers away, while most also check refund windows before buying, Reveni's study found.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Donovan Jackson
Interview Editor
Fascinated by the technology industry after a visit to a Computer Faire in 1998, Donovan Jackson first worked as a public relations consultant for enterprise software and hardware distribution companies in 2000, then as a journalist for IDG-affiliated channel and trade publications, and as a producer of commercial content as an agency owner through the 2000s and 2010s. He has served as ITBrief editor in the last days of the printed magazine, and has a long association with TechDay as a contributor to special projects. Donovan has wide interests spanning technology, philosophy, bicycles, literature, psychology, motorcycles, travel, geography, history, general knowledge, and various combinations of these and other subjects.
Jake MacAndrew
Interview Editor
Jake MacAndrew started off writing breaking news hits in his early days as a journalist. Since those late nights on the pulse for local breakthroughs, he has written stories on many topics, from cybersecurity education in Ukraine to the investment potential of fine wines. With each story Jake writes, no matter the topic, in-depth and accurate reporting is key. Previously living in Edinburgh, he's back in his hometown of Toronto.
Joseph Gabriel Lagonsin
News Editor
A passionate gamer with a strong love for manga, webtoons, and binge-worthy series. With one year of professional experience in editing and publishing, bringing a sharp editorial eye and a deep appreciation for storytelling, focusing on creating and refining content that connects with modern audiences.
Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Mark Tarre
News Chief
Mark Tarre is the News Chief at TechDay, where he leads newsroom operations across the global network and oversees the accuracy, quality, and relevance of industry news coverage. A journalist and PR writer with nearly a decade of experience, he has worked across newsrooms, public relations, and digital publishing. He holds a degree in journalism.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
Analyst Insights
Industry research and analysis from leading firms.
Remote makes its AI training course free to workers
Only 20% of leaders think their staff are ready for AI, prompting Remote to open its internal training course to wider use for free.
2 days ago
CFOs widen remit as firms seek broader finance chiefs
Broader finance roles are making CFO pay and hiring harder to benchmark, with many chief financial officers now overseeing operations, IT and HR.
Last month
Microsoft launches AI sales & service tools in Copilot
Sales and support teams could cut admin time as Microsoft embeds generative AI into Outlook, Teams and Dynamics 365 for routine customer work.
Last month
Ricoh named Leader in IDC mailroom solutions review
The ranking bolsters Ricoh's pitch to regulated firms seeking tighter control over physical and digital mail handling in one operating model.
Last month