Automation stories - Page 47

Amplitude unveils AI Agents to automatically analyse user data and suggest product optimisations, helping businesses improve conversion and engagement efficiently.

Harness unveils IDP 2.0, enhancing developer speed and security with granular RBAC, real-time Git sync, and enterprise-scale usability.

Talkdesk launches CXA platform using autonomous AI agents to streamline and personalise customer journeys, aiming to transform CX across industries.

Calabrio launches a unified Performance Management platform to streamline contact centre employee management and boost productivity with AI-driven tools.

Datadog has launched its Internal Developer Portal, using live observability data to help developers deliver software faster while ensuring security and compliance.

Datadog launches three AI agents to aid cloud teams with incident response, code fixes and security analysis, boosting productivity and cutting resolution times.

Global happiness falls to 58% in 2025, yet customer service satisfaction rises, boosted by growing trust in AI-powered support worldwide.

Diligent has enhanced its Entities software with AI tools for smarter governance, integrating features like AI report generation and Microsoft Teams access.

CloudSense reduced TM Forum Open API certification from 26 months to 4 weeks using Totogi's AI platform, enhancing compliance for its CPQ product suite.

Pax8 launches new AI initiatives, including a research report, learning programme, marketplace upgrades, and rewards to accelerate MSP growth in SMB transformation.

Cisco launches a secure AI-optimised network architecture to meet rising enterprise demands for speed, security, and simplified management across global operations.

Varonis launches MCP Server, letting users integrate AI tools like ChatGPT with its platform to automate and enhance data security tasks.

NTT DATA launches AI-powered software defined infrastructure for Cisco, enhancing global firms' digital transformation with real-time optimisation and cost savings.

Apple launches macOS Tahoe 26, featuring a sleek new design, enhanced Continuity, smarter Spotlight, and expanded AI tools for a seamless Mac experience.

Black Kite has launched an AI tool to automate third-party cyber risk assessments, speeding evaluations and improving risk insights in vendor ecosystems.

SAS unveils AI models targeting labour-intensive business tasks, backed by a USD $1 billion investment to boost efficiency across industries.

Jamf launches AI-driven tools to boost productivity and security for IT admins, streamlining Apple device management and compliance at scale.

Canadian CIOs must reduce technical debt, harness AI, boost cyber resilience, manage third-party risks, and inspire cultural change to navigate ongoing uncertainty.

HubSpot has launched a direct ChatGPT connector for CRM insights, enabling users to analyse customer data with natural language queries and no coding.

Check Point's 2025 report reveals 65% of firms faced cloud security incidents last year as AI-driven threats outpace defences, widening security gaps in multi-cloud setups.