About Shannon
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.
Stories by Shannon - Page 18
Euromonitor forecasts comfort, wellness & East Asian influence
Thu, 6th Nov 2025
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martech
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commerce systems
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online shopping
Euromonitor forecasts rising demand for comfort, authentic self-expression, cutting-edge wellness, and greater East Asian brand influence by 2026 amid global shifts.
Retailers hit by ransomware face higher USD $2 million demands
Thu, 6th Nov 2025
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dr
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ransomware
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endpoint protection
Over half of retailers hit by ransomware have paid ransoms, with demands doubling to a median of USD $2 million, Sophos reports in its 2025 study.
Cloud breaches driven by identity failures & process flaws
Thu, 6th Nov 2025
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malware
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cloud security
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phishing
ReliaQuest reveals identity compromises and process flaws, not zero-day exploits, drive most cloud breaches, with 99% of cloud identities still over-privileged.
AI adoption in process safety rising but impact on incidents lags
Thu, 6th Nov 2025
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data analytics
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risk & compliance
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ai
AI adoption in process safety grows, but impact on reducing incidents lags as industries face ageing assets and skill shortages, says Sphera report.
IT & tech staff rank among world's least motivated workers
Thu, 6th Nov 2025
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ict sector
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employment
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workplace culture
Global research finds IT and tech staff among the least motivated workers, scoring 70.8%, with finance sectors trailing lower; management consulting leads at 76.2%.
DE-CIX predicts AI revolution in finance, healthcare & industry by 2026
Thu, 6th Nov 2025
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uc
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hyperscale
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fintech
DE-CIX forecasts a 2026 AI revolution in finance, healthcare and manufacturing, driven by emotion AI, healthcare connectivity, and agentic AI systems.
AI to transform banking & insurance sectors by 2026, says report
Thu, 6th Nov 2025
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fintech
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cx
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martech
By 2026, AI will revolutionise banking and insurance, with over half of younger adults using generative AI for financial advice, says Forrester report.
Private equity sponsors & CFOs clash over exit readiness levels
Thu, 6th Nov 2025
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risk & compliance
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m&a
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data quality
A survey reveals private equity sponsors and CFOs clash on exit readiness timing, risking up to three turns loss in company valuation during sales.
OpenText launches AI-driven security tools to boost enterprise compliance
Thu, 30th Oct 2025
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data protection
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cloud security
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application security
OpenText unveils AI-driven security tools in Cloud Editions 25.4 to help enterprises enhance compliance and manage risks while adopting AI safely.
AI-driven case strategy technology seen as key advantage for law firms
Thu, 30th Oct 2025
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data analytics
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ai
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legaltech
A report reveals 87% of senior lawyers see AI-driven case strategy software as essential, reshaping litigation by improving outcomes and competitiveness.
Pure Storage & Cisco launch unified platform for scaling AI
Thu, 30th Oct 2025
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storage
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virtualisation
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data fabric
Pure Storage and Cisco launch FlashStack platform to help enterprises scale generative AI from pilot to production by unifying data, compute, and networking.
Palo Alto Networks unveils AgentiX & reports 48% IoT device risk
Thu, 30th Oct 2025
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uc
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firewalls
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devops
Palo Alto Networks reports 48.2% of enterprise IoT devices are high-risk and launches Cortex AgentiX, an AI platform to automate security operations.
Data quality hinders AI adoption in finance despite pilot surge
Thu, 30th Oct 2025
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martech
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cdp
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ai
Despite 99% of finance firms piloting AI, just 3% deploy it enterprise-wide, hindered by data quality issues and legacy system inconsistencies.
Zero Networks unveils enhanced Kubernetes microsegmentation tools
Thu, 30th Oct 2025
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virtualisation
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firewalls
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devops
Zero Networks launches enhanced Kubernetes microsegmentation tools offering security teams greater control and visibility without needing specialist DevOps skills.
Panaseer finds 'toxic combinations' drive 70% of major breaches
Thu, 30th Oct 2025
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ransomware
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mfa
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iam
Panaseer reveals 70% of major cyber breaches stem from toxic combinations of minor risks compounding, causing greater vulnerabilities and severe consequences.
Zendesk named leader for AI-first customer service by Gartner
Thu, 30th Oct 2025
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crm
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devops
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digital transformation
Zendesk has been named a Leader in Gartner's 2025 Magic Quadrant for CRM Customer Engagement, praised for its AI-first Resolution Platform.
Ransomware attacks surge 28% in September as Industrials sector hit hardest
Thu, 30th Oct 2025
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ransomware
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advanced persistent threat protection
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supply chain
Global ransomware attacks surged 28% in September, with Industrials hardest hit, as cyber criminals ramp up efforts ahead of the busy holiday season.
Ransom payment rates drop to historic low as attackers adapt
Thu, 30th Oct 2025
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ransomware
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crypto
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phishing
Ransom payments fell to a historic low of 23% in Q3 2025 as cyber extortion tactics shift towards targeted, costlier attacks on larger firms.
Siemens report finds energy resilience now outranks climate goals
Thu, 30th Oct 2025
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supply chain
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ai
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clean technologies
Siemens finds national energy resilience and independence now outrank climate goals for executives amid geopolitical risks and supply chain volatility.
Banks double AI budgets but lag behind in data governance
Thu, 30th Oct 2025
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digital transformation
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cx
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martech
Banks are doubling AI budgets to 17% of IT spend by 2028, but only 20% have robust real-time data governance, reveals Tech Mahindra's global survey.