CMOtech Canada - Technology news for CMOs & marketing decision-makers

AI Adoption stories - Page 5

Avepoint

Governance & compliance block MSP AI adoption, report says

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Governance and compliance are stalling MSP AI rollouts, with AvePoint and Omdia finding operational strain is widening the gap between investment and delivery.
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EY rolls out AI audits across global Assurance business

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risk & compliance
EY embeds agentic AI into Canvas audit workflows worldwide, aiming to cut admin, sharpen risk checks and keep human judgement in the loop.
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C3 AI launches C3 Code to speed enterprise AI apps

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C3 AI rolls out C3 Code to help business users build governed enterprise AI apps in hours, with agents handling design, testing and deployment.
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Optimizely training sparks surge in marketing AI agents

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Optimizely training programme sees 375 AI agents built in five days as waitlist tops 1,500 amid rising enterprise marketing demand.
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Twilio survey finds conversational AI adoption gap widens

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Twilio survey shows conversational AI is moving from pilots to live use, with current adopters reporting stronger governance confidence and clearer business gains.
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Nearly 18% of business emails fail to reach inboxes

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Sinch Mailgun warns weak inbox placement and limited AI use are eroding email returns, with many firms unable to measure ROI confidently.
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Only 14% of firms have clear AI strategy, study finds

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Only 14% of Global 2000 firms have a clear AI strategy, with research warning many are deploying tools faster than accountability and workforce training.
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Qlik customer deployments show agentic analytics in use

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data analytics
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digital transformation
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erp
Qlik says Compass Healthcare, Malmö Redhawks and Bystronic Group are using its agentic analytics in live workflows as Discovery Agent goes GA.
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KPMG says executives see managed services as key to AI

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digital transformation
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partner programmes
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risk & compliance
Executives now see managed services as a critical route to scaling agentic AI, with most prioritising AI know-how and security over cost savings.
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UK enterprises move AI projects into production

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UK enterprises press ahead with AI deployment as 94% warn of sprawl, while integration issues and legacy data remain major hurdles.
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Katalon launches AI testing platform for software quality

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Katalon unveils True Platform to help enterprises govern AI-written code with auditable testing, human approvals and unified quality controls.
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Everest names Sapiens Decision a Luminary in AI report

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digital transformation
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cx
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martech
Everest Group names Sapiens Decision a Luminary in AI decision intelligence watch as insurers and lenders seek governed automation.
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DXC & Servicenow launch agentic AI internal testbed

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digital transformation
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partner programmes
DXC to use ServiceNow's agentic AI across its back office first, creating a live blueprint for client offerings as the pair deepen a 17-year partnership.
Andrew philp

TrendAI: Evolving the cybersecurity value proposition

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hybrid cloud
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digital transformation
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cloud security
TrendAI urges stronger AI governance as it shifts cybersecurity from fear-based selling to platformised risk reduction for Australian firms.
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Forrester finds AI training gap stalls workplace gains

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Forrester says workplace AI rollouts are outpacing staff training, with only 16% of employees reaching high readiness in 2025.
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NeuBird AI launches ops agent, raises USD $19.3 million

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digital transformation
NeuBird AI expands beyond incident response with a production ops agent and Falcon engine as it secures USD $19.3 million in new funding.
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NeuBird AI study finds gap on incident management AI

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NeuBird AI study finds execs and engineers sharply split on AI for incident management as alert fatigue fuels outages and burnout.
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Private equity-backed firms trail venture rivals on AI

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Private equity-backed firms use paid AI tools more than most peers, but many still struggle to turn sponsor pressure into practical finance gains.
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Gainsight adds MCP support for AI retention workflows

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Gainsight adds MCP support to let customer success teams build AI agents that use live account data to automate retention and renewal work.
William laforest

Why the next phase of AI adoption will be determined less by models and more by data foundations

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hybrid cloud
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digital transformation
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partner programmes
AI adoption's next phase hinges on data foundations, with enterprises needing real-time pipelines, governance and portability to scale safely.