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Riverbed unveils Zero Disruption AI observability tools
Software-as-a-Service

Riverbed unveils Zero Disruption AI observability tools

The new features aim to help IT teams spot and fix digital workplace glitches before employees are affected, as AI use grows.

By Sean Mitchell • 5 min read • Today
AI to wipe out 49% of customer service jobs by 2030
Data Analytics

AI to wipe out 49% of customer service jobs by 2030

Routine call-handling jobs face the sharpest risk as AI agents take over most customer queries, forcing firms to retrain staff quickly by 2030.

By Sean Mitchell • 3 min read • Yesterday
Check Point launches agentic network security platform
Hybrid Cloud

Check Point launches agentic network security platform

Manual network policy changes can now take weeks, leaving enterprises exposed as Check Point pushes AI agents to automate security operations.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Check Point launches autonomous network security platform
Network Security

Check Point launches autonomous network security platform

Long delays on firewall changes could ease as the new system automates policy work across complex hybrid networks with human oversight.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
AI site visits up 43% as workers outpace oversight
Manufacturing

AI site visits up 43% as workers outpace oversight

Workplace AI use is rising faster than company oversight, with a small minority of staff driving most activity and security risks.

By Sean Mitchell • 3 min read • 2 days ago
Security concerns top barrier to AI adoption, report says
Digital Transformation

Security concerns top barrier to AI adoption, report says

Businesses are struggling to deploy AI safely as security fears now outrank cost, with 48% naming them the chief adoption barrier.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
Bedrock Data expands free Snowflake Cortex governance
Data Protection

Bedrock Data expands free Snowflake Cortex governance

Security teams get free visibility into how Snowflake Cortex agents access sensitive data, helping them prepare for audits and reviews.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Akamai buys LayerX to curb employee AI use in browsers
Software-as-a-Service

Akamai buys LayerX to curb employee AI use in browsers

The purchase adds browser-based AI controls to Akamai's security portfolio as firms scramble to monitor staff use of generative tools.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Sinch survey finds 74% of firms rolled back AI agents
Digital Transformation

Sinch survey finds 74% of firms rolled back AI agents

Governance and safety costs are now overtaking development as many firms struggle to keep live customer-facing AI agents reliable and compliant.

By Sean Mitchell • 4 min read • Last week
Boomi adds governance tools for enterprise AI agents
Data Protection

Boomi adds governance tools for enterprise AI agents

Businesses using multiple AI systems will get tighter controls as Boomi adds policy enforcement, monitoring and workflow orchestration tools.

By Joseph Gabriel Lagonsin • 5 min read • Last week
Fortinet expands NVIDIA tie-up to secure enterprise AI
Virtualisation

Fortinet expands NVIDIA tie-up to secure enterprise AI

The integration aims to curb prompt injection and data leaks as enterprises push AI agents into production across cloud and on-premises systems.

By Sofiah Nichole Salivio • 4 min read • Last week
Anthropic hands Petri AI test tool to Meridian Labs
AI Security

Anthropic hands Petri AI test tool to Meridian Labs

The move gives researchers and regulators a more neutral way to probe model deception and harmful behaviour as AI safety scrutiny intensifies.

By Sean Mitchell • 4 min read • This month
Cognizant launches Secure AI Services for enterprises
Data Protection

Cognizant launches Secure AI Services for enterprises

Enterprises adopting AI in regulated sectors face fresh risks from model tampering and agent misuse, which Cognizant aims to address.

By Mark Tarre • 4 min read • This month
Anthropic adds dreaming & multiagent tools for Claude
DevOps

Anthropic adds dreaming & multiagent tools for Claude

Developers get new ways to boost Claude agents’ accuracy and scale, as Anthropic rolls out memory, grading and parallel task handling.

By Mark Tarre • 4 min read • This month
AI inference becomes core operational workload in firms
DevOps

AI inference becomes core operational workload in firms

Most firms are now running AI in production, with hybrid clouds and security controls becoming crucial as inference overtakes training.

By Sofiah Nichole Salivio • 4 min read • This month

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AI Monitoring (AIM) stories

Kore.ai opens Bay Area headquarters in growth push
Unified Communications

Kore.ai opens Bay Area headquarters in growth push

The move puts the AI software company closer to enterprise buyers, investors and partners as it scales after adding more than 100 customers last year.

By Sean Mitchell • 4 min read • This month
Vocus & Fortinet launch Secure Shield for AI oversight
Unified Communications

Vocus & Fortinet launch Secure Shield for AI oversight

It aims to curb staff data leaks into public AI tools by giving Australian employers visibility and controls over what workers share.

By Sofiah Nichole Salivio • 4 min read • This month