Amdocs stories
Customer loyalty is at stake as telecom and media providers fail to offer highly personalised experiences, says study.
Fortinet has strengthened its alliance with Amdocs to empower service providers with scalable, secure SD-WAN services, cutting costs and boosting ROI.
The new landscape could be a problem for service providers. However, it could be a boon if telcos can situate themselves at the centre of services.
The year that was 2013 saw service providers under serious pressure to differentiate themselves from competitors and deliver innovative new services..
