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Digital services Stories - Page 11

Canadian Stories

Digital services stories

Building trust in AI-driven subscription services in 2026
Customer Experience

Building trust in AI-driven subscription services in 2026

In 2026, transparency in AI is vital for subscription services to build trust, ensure fairness, and maintain customer loyalty amid rising ethical concerns.

By Mike Galyen • 5 min read • Sat, 22nd Nov 2025

Global Stories

Digital services stories

Organisations struggle with non-human identity risks & AI demands
Advanced Persistent Threat Protection

Organisations struggle with non-human identity risks & AI demands

Organisations face rising risks from ungoverned non-human identities and AI demands, exposing them to cyber threats, regulatory pressure, and operational disruptions.

By Sean Mitchell • 5 min read • Sat, 22nd Nov 2025

Stories from Other Regions

Digital services stories

Denmark launches sovereign AI on Gefion to boost public sector
Data Protection

Denmark launches sovereign AI on Gefion to boost public sector

Denmark switches on a sovereign AI platform atop its Gefion supercomputer, aiming to unlock DKK 55 billion in public-sector gains by 2040.

By Melania Watson • 4 min read • Tue, 9th Dec 2025
OCBC AI veteran Donald MacDonald launches advisory firm
Data Analytics

OCBC AI veteran Donald MacDonald launches advisory firm

OCBC AI veteran Donald MacDonald leaves after 22 years to launch Colourcode.AI, advising boards and leaders on AI strategy and governance.

By Sean Mitchell • 4 min read • Mon, 8th Dec 2025
Central government puts AI & data analytics at heart of reform
Data Analytics

Central government puts AI & data analytics at heart of reform

Central government places AI and data analytics centre stage in digital transformation, with 39% prioritising these techs for future public service reforms.

By Shannon Williams • 3 min read • Fri, 5th Dec 2025
NEXTDC begins TK1 Tokyo data centre to boost AI & cloud growth
Digital Transformation

NEXTDC begins TK1 Tokyo data centre to boost AI & cloud growth

NEXTDC has begun building its first Tokyo data centre, TK1, to support Japan's growing AI, cloud, and digital infrastructure needs with 28MW capacity.

By Sean Mitchell • 2 min read • Thu, 4th Dec 2025
Why the future of healthcare depends on the infrastructure no one sees
Surveillance

Why the future of healthcare depends on the infrastructure no one sees

New Zealand's healthcare relies on unseen digital infrastructure; upgrading IT systems and design could save clinicians time and enhance patient care amid rising demands.

By Ralf Donkers • 5 min read • Thu, 27th Nov 2025
Australian digital services stall despite advances & AI push
Digital Transformation

Australian digital services stall despite advances & AI push

Australian government digital services hold second place globally but show little performance gain despite AI advances and ongoing investment challenges.

By Sean Mitchell • 4 min read • Wed, 26th Nov 2025
Cloud in 2026: Cost, control and a push for resilience
Data Protection

Cloud in 2026: Cost, control and a push for resilience

In 2026, enterprises will prioritise resilience, sovereignty and cost control in cloud computing, embracing multi-cloud and hybrid strategies for growth and security.

By Dan Wright • 5 min read • Tue, 25th Nov 2025
Closing the gaps in threat intelligence for critical infrastructure
Firewalls

Closing the gaps in threat intelligence for critical infrastructure

Colt Technology Services faced a disruptive ransomware attack, highlighting critical gaps in cyber threat intelligence for vital infrastructure resilience.

By Jawahar Sivasankaran • 4 min read • Mon, 24th Nov 2025
Astro boosts SAP & Oracle uptime to 99.99% with SIOS on AWS
Linux

Astro boosts SAP & Oracle uptime to 99.99% with SIOS on AWS

Astro Malaysia achieves 99.99% uptime for SAP and Oracle on AWS using SIOS LifeKeeper, enhancing business continuity and operational efficiency.

By Melvin Hipolito • 2 min read • Sat, 22nd Nov 2025
Australian retailers lead in customer service as eyewear excels
Customer Experience

Australian retailers lead in customer service as eyewear excels

Australian eyewear retailers Specsavers and OPSM top customer service rankings, while Bendigo Bank leads non-retail brands in KPMG's CX excellence study.

By Kaleah Salmon • 3 min read • Fri, 21st Nov 2025
Scotland adopts secure platform for unified digital services
Digital Transformation

Scotland adopts secure platform for unified digital services

Scotland will launch a secure digital platform by Netcompany to unify public sector communications, improving access and interaction for millions of citizens nationwide.

By Sean Mitchell • 3 min read • Fri, 21st Nov 2025
Public sector digital progress hindered by skills & strategy gaps
Data Analytics

Public sector digital progress hindered by skills & strategy gaps

Over half of public sector workers have digital tools but underskill and lack strategy hinder progress towards 2027 digital goals.

By Shannon Williams • 3 min read • Thu, 20th Nov 2025
Couchbase gains AWS honour for powering travel sector digital shift
Digital Transformation

Couchbase gains AWS honour for powering travel sector digital shift

Couchbase has earned AWS Travel and Hospitality Competency for enabling real-time, AI-powered apps supporting global travel brands' digital transformations.

By Melvin Hipolito • 2 min read • Thu, 20th Nov 2025
Hungry Jack's modernises digital services with Azure cloud move
Digital Transformation

Hungry Jack's modernises digital services with Azure cloud move

Hungry Jack's has shifted its digital services to Microsoft Azure, improving app reliability and cutting costs with support from Rackspace Technology.

By Melania Watson • 2 min read • Thu, 20th Nov 2025
Waracle secures deal to advance digital services for pensions
Digital Transformation

Waracle secures deal to advance digital services for pensions

Waracle has secured a multi-million-pound deal with People's Partnership to enhance digital pension services for over seven million members until 2027.

By Sean Mitchell • 3 min read • Tue, 18th Nov 2025