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Digital services stories

Wasting money on useless tech? Cut costs by preventing sprawl
Data Protection

Wasting money on useless tech? Cut costs by preventing sprawl

With mid-sized firms averaging 255 apps and enterprises up to 664, tech sprawl is draining budgets and hurting productivity, urging firms to take control.

By Insightful • 11 min read • Wed, 16th Oct 2024
The path to network automation is now clearer and more defined
Artificial Intelligence

The path to network automation is now clearer and more defined

Network automation is set to surge, with Gartner projecting that by 2026, 30% of enterprises will automate over half their network activities.

By Mike Hicks • 4 min read • Fri, 11th Oct 2024
Infosys expands partnership with Microsoft for AI growth
Unified Communications

Infosys expands partnership with Microsoft for AI growth

Infosys and Microsoft are strengthening their partnership to enhance generative AI adoption globally, promising improved efficiency across several key sectors.

By Sean Mitchell • 3 min read • Thu, 10th Oct 2024
BT unveils Global Fabric platform to enhance AI connectivity
Software-as-a-Service

BT unveils Global Fabric platform to enhance AI connectivity

BT has launched its Global Fabric platform after extensive testing, aiming to enhance business connectivity and streamline access to cloud services.

By Sean Mitchell • 2 min read • Tue, 8th Oct 2024
F5 report reveals critical gaps in API security practices
Data Protection

F5 report reveals critical gaps in API security practices

F5's latest report uncovers alarming gaps in API security, with nearly a third of customer-facing APIs left unprotected amid rising AI threats.

By Kaleah Salmon • 3 min read • Tue, 8th Oct 2024
Zoho study reveals rising customer service expectations in Australia
Customer Experience

Zoho study reveals rising customer service expectations in Australia

A Zoho study reveals that Australian consumers now see exceptional customer service as a basic expectation, with 31% deeming it a standard rather than a bonus.

By Sean Mitchell • 4 min read • Tue, 1st Oct 2024

Stories from Other Regions

Digital services stories

ServiceNow secures digital transformation deal in Victoria
Digital Transformation

ServiceNow secures digital transformation deal in Victoria

ServiceNow has clinched a three-year contract with the Victorian Government to enhance digital services across over 100 departments and promote skills development.

By Kaleah Salmon • 2 min read • Wed, 23rd Oct 2024
Deutsche Telekom IT enhances service with Dynatrace AI
Digital Transformation

Deutsche Telekom IT enhances service with Dynatrace AI

Deutsche Telekom IT is enhancing customer experience through Dynatrace analytics, significantly improving its OneApp and OneShop services for over 2 million users.

By Kaleah Salmon • 3 min read • Fri, 11th Oct 2024
Queensland councils enhance digital tools with Granicus
Digital Transformation

Queensland councils enhance digital tools with Granicus

The Local Government Association of Queensland has teamed up with Granicus to boost digital tools aimed at enhancing community liveability across the state.

By Sean Mitchell • 2 min read • Wed, 9th Oct 2024
Adobe's AEM Gov AU achieves IRAP PROTECTED security level
Marketing Technologies

Adobe's AEM Gov AU achieves IRAP PROTECTED security level

Adobe's AEM Gov Cloud Australia reaches the PROTECTED level of security in the IRAP assessment, boosting digital service adoption among Australian agencies.

By Imee Dequito • 3 min read • Fri, 4th Oct 2024
Google invests USD $2 billion in first Malaysian data centre
Digital Transformation

Google invests USD $2 billion in first Malaysian data centre

Google breaks ground on its first Malaysian data centre with a USD $2 billion investment, boosting cloud and AI capabilities, creating 26,500 jobs.

By Shannon Williams • 3 min read • Fri, 4th Oct 2024
Google Cloud & DNeX partner to boost Malaysia's cloud tech
Artificial Intelligence

Google Cloud & DNeX partner to boost Malaysia's cloud tech

Google Cloud and DNeX partner to offer sovereign cloud services in Malaysia, targeting industries with strict data needs like finance and healthcare.

By Catherine Knowles • 3 min read • Thu, 3rd Oct 2024
Transpower partners with Spark for TransGO network upgrade
Unified Communications

Transpower partners with Spark for TransGO network upgrade

Transpower partners with Spark to upgrade the TransGO fibre optic network, enhancing critical infrastructure with improved connectivity, digitisation, and mobility.

By Catherine Knowles • 3 min read • Wed, 2nd Oct 2024
Logpoint acquires Muninn to bolster AI-driven cybersecurity
Security Information and Event Management

Logpoint acquires Muninn to bolster AI-driven cybersecurity

Logpoint has acquired Muninn to bolster its cybersecurity suite, integrating AI-driven NDR capabilities into its SIEM platform to enhance threat detection and response.

By Sean Mitchell • 3 min read • Wed, 2nd Oct 2024
NEC New Zealand reports over $1m loss for FY24 amid revenue growth
Displays

NEC New Zealand reports over $1m loss for FY24 amid revenue growth

NEC New Zealand reports a pre-tax loss of NZD $1.098 million for FY24 despite a 9.2% revenue rise, grappling with increased inventory costs and shifting market demands.

By Melania Watson • 4 min read • Tue, 1st Oct 2024
Google invests USD $1 billion in Thailand's digital future
Google

Google invests USD $1 billion in Thailand's digital future

Google has declared a USD $1 billion investment to boost Thailand's digital infrastructure, bolstering cloud and data centres in Bangkok and Chonburi.

By Sean Mitchell • 3 min read • Tue, 1st Oct 2024
Spark teams up with Fidelity Life for data governance strategy
Data Protection

Spark teams up with Fidelity Life for data governance strategy

Fidelity Life partners with Spark to strengthen data governance using Microsoft Purview, aiming to boost resilience and competitiveness amidst decentralised IT operations.

By Melania Watson • 3 min read • Mon, 30th Sep 2024
Slow AI progress in UK public sector due to budget & skills
Data Privacy

Slow AI progress in UK public sector due to budget & skills

A SAS report reveals just one in five UK government officials are making strides in AI, hindered by budget constraints, tech gaps, and outdated systems.

By Shannon Williams • 3 min read • Mon, 30th Sep 2024