Digital services Stories - Page 29

Global Stories

Digital services stories

Why you can't afford to overlook ODA: The catalyst for future success in telecom

Open Digital Architecture (ODA) is becoming indispensable for telecom firms, providing agility, fostering innovation and defining monetisation strategies for an improved customer experience.

By Greg Tilton • 4 min read • Mon, 8th Jan 2024

Customer Experience

BSH Group enhances customer experience with Medallia's AI technology

BSH Group leverages Medallia's AI tech for personalised customer experiences, aiding their shift to direct-to-consumer market.

By Catherine Knowles • 3 min read • Wed, 20th Dec 2023

Digital Transformation

Ricoh named Asia Pacific SMB Managed Service Partner of the Year by Cisco

Ricoh has been recognised as the Asia Pacific SMB Managed Service Partner of the Year by Cisco for its innovative and reliable services.

By Kaleah Salmon • 3 min read • Tue, 19th Dec 2023

Smart Home

Scrumconnect Consulting accepted onto the Crown's Cloud Compute 2 framework

Scrumconnect Consulting joins the Crown's Cloud Compute 2 framework, aiding the public sector in cloud strategies development.

By Tom Raynel • 2 min read • Tue, 19th Dec 2023

Cloud Services

ISG names Dynatrace as Leader in cloud-native security & observability

ISG recognises Dynatrace as leader in both cloud-native security and observability in its 2023 Multi-Public Cloud Solutions report.

By Kaleah Salmon • 3 min read • Thu, 14th Dec 2023

Edge Computing

Colt forecasts top tech trends including AI & edge computing

Colt Technology Services predicts AI, edge computing and network greening as major enterprise tech trends for 2024.

By Shannon Williams • 3 min read • Thu, 14th Dec 2023

Artificial Intelligence

STX Next partners with Seerene to bolster software development with AI insights

STX Next and Seerene partner to enhance software development processes and efficiency using AI-powered performance insights.

By Kaleah Salmon • 3 min read • Wed, 6th Dec 2023

Digital Transformation

Embedded finance set to redefine fintech landscape in 2024

Embedded finance predicted to revolutionise fintech sector in 2024, blurring lines between traditional and digital services.

By Shannon Williams • 3 min read • Fri, 1st Dec 2023

Hyperscale

Dynatrace earns AWS Security Competency for superior threat defence

Dynatrace has attained the AWS Security Competency, demonstrating its proficiency in delivering effective threat defence on AWS platforms.

By Sean Mitchell • 2 min read • Wed, 29th Nov 2023

DevOps

Granite Digital's expansion & Kentico Gold Partnership to boost revenue

Granite Digital plans to expand its team by 10 and expects a €1.2M revenue boost from its new Kentico Gold Partnership.

By Shannon Williams • 3 min read • Fri, 24th Nov 2023

Samsung

UK ranks fourth globally in readiness for 6G technology

The United Kingdom is fourth globally for 6G readiness, showing prominence in 6G innovation, according to a recent study.

By Shannon Williams • 3 min read • Fri, 24th Nov 2023

Stories from Other Regions

Digital services stories

Customer Experience

UK firms unprepared for 2025 Public Switched Telephone Network shutdown

Many UK businesses risk disruption, potentially unprepared for the 2025 switch-off of the Public Switched Telephone Network, despite the urgent need for migration to digital services.

By Catherine Knowles • 3 min read • Mon, 22nd Jan 2024

Smart Home

Scrumconnect Consulting unveils new Newcastle office

Scrumconnect Consulting unveils a new office in Newcastle's Portland House, furthering its commitment to government transformations.

By Shannon Williams • 3 min read • Thu, 18th Jan 2024

Multi-factor authentication

Australians lose trust in online banking amid identity theft fears

A recent survey reveals growing distrust among Australians towards online banking security, with 65% of respondents expressing apprehension over identity theft risk.

By Kaleah Salmon • 3 min read • Tue, 16th Jan 2024

Fintech

Edenred teams up with UK's thinkmoney to enhance fintech services

Edenred Payment Solutions partners with UK e-money firm, thinkmoney, strengthening card and account capabilities. This critical collaboration boosts thinkmoney's product range and enhances their customer experience.

By Catherine Knowles • 3 min read • Thu, 11th Jan 2024

Network Infrastructure

Equinix launches digital infrastructure services in Mumbai

Equinix launches Equinix Metal and Network Edge in Mumbai, providing efficient digital infrastructure services to empower local enterprises with automated, 'as-a-service' solutions.

By Catherine Knowles • 3 min read • Tue, 9th Jan 2024

Hyperscale

Asia-Pacific Data Centre Association officially launches

The Asia-Pacific Data Centre Association (APDCA), the first of its kind in the region, launched today to unite data centre industry interests and promote supportive regulations, amid rising demand for digital services.

By Catherine Knowles • 2 min read • Mon, 8th Jan 2024