Generation Z stories - Page 2
AI set to drive USD $1.6T in retail sales this holiday
Fri, 11th Jul 2025
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cx
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martech
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cdp
AI-driven tools are forecast to boost holiday retail sales to USD $1.6 trillion, reshaping shopping with personalised recommendations and blended online-in-store experiences.
AI transforms sports engagement as fans seek personalisation
Tue, 1st Jul 2025
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surveillance
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digital transformation
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martech
AI reshapes sports fandom, with 54% preferring AI tools for info and 67% seeking a single platform for personalised, interactive experiences.
Technology helps bridge generational gaps in workplace learning
Thu, 15th May 2025
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education, learning & training
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millennials
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generation z
Most L&D professionals find engaging Baby Boomers hardest in multi-generational workforces, with tech seen as key to personalised learning solutions, LearnUpon finds.
Agentic AI helps firms boost CX satisfaction & cut costs per case
Thu, 1st May 2025
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cx
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martech
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cdp
Forethought's 2025 report reveals agentic AI boosts CX outcomes, resolving 57% more tickets and cutting costs by over 20%, outperforming traditional AI solutions.
TP report shows Gen Z prefer interactive communication
Fri, 4th Apr 2025
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cx
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martech
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digital engagement
A new report from TP reveals that Generation Z favours interactive communication, posing challenges for businesses catering to this tech-savvy cohort.
Atlassian unveils major Trello update with AI features
Tue, 4th Mar 2025
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uc
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devops
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apm
Atlassian has launched a significant update for Trello, introducing AI features to streamline task management and improve personal productivity.