The Ultimate Guide to IT Automation
A curated Canadian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for IT Automation.
What to know about IT Automation
IT Automation is transforming the way businesses and IT operations function by automating routine tasks, optimizing workflows, and enhancing productivity across various sectors. From cloud observability and cost optimization platforms like ManageEngine’s CloudSpend for Microsoft Azure to AI-powered customer service suites from Freshworks, automation is increasingly integral to modern IT environments.
Readers will find insights into how automation influences diverse areas such as network management, data center operations, workforce management, cybersecurity, and cloud migrations. Stories highlight trends like robotic process automation (RPA), machine learning integration, and intelligent workflows that help organizations reduce costs and improve operational efficiency.
Discover how automation addresses challenges such as managing complex hybrid cloud infrastructures, improving security response times, and driving digital transformation strategies. Whether managing IT service desks, streamlining financial processes, or adopting AI-assisted DevOps, these narratives showcase the evolving landscape of IT Automation and its practical benefits.
Explore topics including emerging automation tools, partnerships between technology vendors, and case studies that illustrate real-world applications shaping the future of IT operations. This tag offers valuable knowledge for IT professionals, business leaders, and anyone interested in how automation technologies can drive innovation and competitiveness in today’s fast-paced digital world.
Canadian IT Automation News
Regional stories with direct local relevance
Avison Young picks CGI for AI managed services boost
Avison Young deepens CGI tie-up with AI-managed tech support as the real estate adviser modernises digital platforms and boosts operational insight.
Data paradox: poor data quality undermines AI in finance
Poor data is stalling AI in finance, with nearly 9 in 10 firms hit by delays and hidden errors causing mounting, often severe, losses.
Sage predicts AI & finance shift for mid-sized firms
Sage predicts mid-sized firms will embrace AI automation, sector-specific software and a more strategic, data-led role for finance by 2026.
Automation, on-device AI and operational visibility: The 2026 tech trends powering Canada's digital future
Automation, on-device AI and smarter device management are set to transform Canada's frontline industries and redefine digital operations by 2026.
Devolutions launches secure AI for remote desktop management
Devolutions launches secure AI integration in Remote Desktop Manager, enabling IT teams to automate tasks without exposing credentials or compromising control.
Devolutions acquires PowerShell Universal to boost IT automation
Devolutions has acquired PowerShell Universal and welcomed its creator to enhance IT automation for SMBs and mid-market organisations globally.
Analyst Insights
Research and market analysis connected to IT Automation
Gartner: AI layoffs do not improve returns on investment
Pax8 & NinjaOne form global MSP referral partnership
Digitate named a Leader in IDC's AIOps 2026 review
Extreme says Platform ONE cuts network costs by 32%
Tanium named in Everest Group Cybersecurity Top 50
Featured News
Expert Columns
AI proof over hype: In a market obsessed with scaling AI, smart organisations are obsessed with proof
HPE complete care service: Refocused for your AI advantage
Agentic AI and the question of equitable intelligence
Securing the future: Simplified management, Scalable growth, and built-in compliance for K-12
Why auto update is the most underrated security feature on your firewall
Automation, on-device AI and operational visibility: The 2026 tech trends powering Canada's digital future
From 3am deployments to AI-native HR: building intelligent, human-centred systems
Interviews
Interviews and video coverage from the network
Recent IT Automation News
monday.com rebuilds platform around AI work agents
Monday.com rebuilds platform around AI agents as Roy Mann says the company is betting on a new work model for its 250,000 customers.
WatchGuard launches Rai AI workforce for MSP security
WatchGuard launches Rai AI workforce to help managed service providers automate security investigations and response across client environments.
Extreme expands AI networking platform with Agent ONE
Extreme broadens Platform ONE with third-party device management, built-in security and AI agents as it pushes towards autonomous network operations.
HPE adds autonomous networking functions to Mist & Aruba
HPE rolls out autonomous networking tools across Mist and Aruba Central, adding self-healing actions, security checks and Wi-Fi optimisation.
Celonis teams with Microsoft on AI agent oversight
Celonis and Microsoft link Agent 365 with process intelligence to help firms govern AI agents, track impact and avoid pilot purgatory.
Tanium, ServiceNow launch autonomous IT operations tool
Tanium and ServiceNow unveil ITOM AI Prime powered by Tanium, promising live endpoint data, governed remediation and faster patching for enterprises.
OpenAI and PwC build finance AI agents for CFO teams
OpenAI and PwC partner on AI agents for finance chiefs, targeting planning, reporting and controls across core workflows.
Broadcom launches VMware Cloud Foundation 9.1 for AI
Broadcom unveils VMware Cloud Foundation 9.1 to help enterprises run AI workloads in private cloud with lower costs and tighter security.
New Relic launches AI knowledge layer for IT incidents
New Relic adds AI knowledge layer to observability platform, helping engineers and agents link live telemetry with past incidents, changes and service data.
LogicMonitor adds IBM watsonx & Red Hat to Edwin AI
LogicMonitor links IBM watsonx and Red Hat Ansible Automation Platform to Edwin AI to speed incident detection, playbook generation and remediation.
Enterprise AI ambitions outpace readiness, survey finds
Hyland study finds most businesses lack the connected data and workflows needed to turn AI ambitions into measurable results.
Rippling adds Splashtop remote access for IT teams
Splashtop and Rippling bring remote desktop control into device management, giving IT teams one-click support for Mac and Windows devices.
Recast adds Intune tools for hybrid endpoint teams
Recast expands Right Click Tools with Intune, Autopilot and patching updates to help hybrid Microsoft endpoint teams manage devices from one place.
SS&C Blue Prism launches WorkHQ for governed AI agents
SS&C Blue Prism's WorkHQ gives banks, insurers and public bodies a single control plane for AI agents, automation and human oversight.
PDQ adds software visibility & workflow integrations
PDQ adds PowerShell scanning, software inventory and Jira, Freshworks and Zapier links to give IT teams more control over endpoint management.
PDQ adds software visibility tools & workflow integrations
PDQ adds PowerShell Scanner and Jira links as it boosts software visibility, package organisation and support tools for IT teams.
AvePoint adds AI governance tools for channel partners
AvePoint expands its Confidence Platform with AI governance, partner policy controls and new recovery tools to help MSPs standardise services.
DXC launches OASIS for AI-era managed services oversight
DXC unveils OASIS, a managed services model that uses AI agents and human oversight to give enterprises real-time control across legacy IT estates.
TeamViewer adds AI scripting to Tia for IT support
TeamViewer rolls out AI scripting for Tia support agent, turning resolved IT tickets into reviewable automations for managed devices.
SUSE unveils AI partnerships amid sovereignty push
SUSE expands AI, virtualisation and agentic partnerships as it targets digital sovereignty, citing research showing many firms have yet to act.