Market research stories
Distributors emerge as digital force in cloud & AI
Yesterday
#
data analytics
#
digital transformation
#
hyperscale
IT distributors are emerging as strategic cloud and AI power-brokers, driving subscription growth, hyperscaler ties and digital platforms.
International Women's Day - women, confidence, and the credit gap
Yesterday
#
fintech
#
cx
#
martech
Ahead of International Women's Day, new research exposes how shattered confidence, bias and complexity fuel a stubborn credit gap for women.
Start training for a job that doesn't exist yet
Yesterday
#
data analytics
#
data science
#
management
On International Women's Day, a data leader urges young women to train for unseen careers, valuing curiosity and pivots over rigid plans.
How collaborative, human-centered research Is shaping the future of technology decision-making
Yesterday
#
data analytics
#
erp
#
ai
Collaborative, human-centred research is redefining how technology decisions are made, blending data, empathy and AI-era critical thinking.
AI & hyperscale to more than double data centre spend
4 days ago
#
firewalls
#
network infrastructure
#
hybrid cloud
AI and hyperscale build-outs will propel data centre networking spend from USD $55.64 billion in 2025 to USD $139.08 billion by 2031.
AI now default tool in fraud & AML, says SEON report
Last week
#
gaming
#
data protection
#
digital transformation
AI has become the default weapon against fraud and AML, but SEON warns fragmented systems mean higher spend and rising operational strain.
Anthropic boosts Claude Cowork with new plugins, admin tools
Last week
#
saas
#
devops
#
digital transformation
Anthropic upgrades Claude Cowork with private plugin marketplaces, richer admin controls and Office-linked workflows for enterprise teams.
Ricoh again named Leader in IDC high-speed inkjet study
Last week
#
digital transformation
#
cx
#
martech
Ricoh has secured Leader status for the third time in IDC's global high-speed inkjet MarketScape, citing innovation, service and reliability.
GenAI drives USD $4.96 trillion global IT spend by 2026
Last week
#
datacentre infrastructure
#
digital transformation
#
hyperscale
Generative AI surge set to push global enterprise IT spend to USD $4.96tr by 2026, as services and cloud outpace hardware and comms.
Marketers lag on AI tools amid data & trust concerns
Last week
#
data protection
#
digital transformation
#
martech
Marketers are hesitant to embrace AI as data quality, security fears and skills gaps fuel a widening confidence and adoption divide.
Shoppers turn to AI tools in hunt for better retail deals
Last month
#
digital transformation
#
cx
#
martech
Shoppers are turning to AI tools like ChatGPT to hunt for personalised retail deals, valuing quality offers over rock-bottom prices.
Cybersecurity as a Service market to hit USD $83.96bn
Last month
#
firewalls
#
data protection
#
ransomware
Cybersecurity as a Service market forecast to soar from USD $17.60bn in 2024 to USD $83.96bn by 2034, driven by threats and skills gaps.
Explainer: AI and consulting debate history and impact
Last month
#
data protection
#
data analytics
#
digital transformation
Industry voices are divided on whether AI will diminish consulting roles or augment them by shifting the nature of the work.
AI to transform qualitative research into measurable data
Last month
#
data analytics
#
cx
#
martech
Mercury Analytics says AI will turn open-ended feedback into measurable insight by 2026, reshaping how organisations use qualitative data.
IT providers expect wage inflation to ease by 2026
Thu, 29th Jan 2026
#
hcm
#
partner programmes
#
it services
Wage inflation at IT solution providers is forecast to cool to historic norms by 2026, boosting margins despite stark regional differences.
Canadian shoppers demand value, personalisation & trust
Thu, 29th Jan 2026
#
data protection
#
digital transformation
#
cx
Cost-conscious Canadians now demand sharper prices, personalised tech and rock-solid data security before choosing where to shop.
Public safety LTE & 5G spend to top USD $6.3 billion
Wed, 28th Jan 2026
#
uc
#
smart cities
#
digital entertainment
Global public safety LTE and 5G spending will climb from USD $5bn in 2025 to over USD $6.3bn annually by 2028, SNS Telecom & IT says.
AI drives product discovery but reviews still seal buys
Sat, 24th Jan 2026
#
cx
#
martech
#
commerce systems
Shoppers turn to AI to find products, but 92% still demand reviews and real customer photos before finally clicking to buy.
GWI unveils Agent Spark to power AI with real audience data
Fri, 23rd Jan 2026
#
data protection
#
data analytics
#
genai
GWI launches Agent Spark, plugging its first-party audience data into ChatGPT, Claude and Copilot to ground AI marketing insight in reality.
Marketers' AI ambitions stall amid fragmented ad stacks
Thu, 22nd Jan 2026
#
data analytics
#
martech
#
rpa
Marketers' AI hopes hit reality as new survey finds fragmented ad tech stacks stalling cross-channel orchestration and campaign execution.