Process automation stories

Agentic AI is reshaping procurement, automating source-to-pay decisions to cut risk, lift efficiency and free teams for strategic work.

Sage unveils new AI tools in Intacct to speed finance closes, sharpen cash visibility and cut manual work across mid-sized organisations.

Cognizant is expanding its Google Cloud partnership to accelerate enterprise deployment of agentic AI using Gemini Enterprise at scale.

US auto dealers make AI central to retail strategy, ramping investment as squeezed margins and online-first buyers demand faster response.

Ramco launches Chia, a no-code conversational AI agent to orchestrate complex, multi-step service workflows across enterprise systems.

Agentic AI in live contact centres is slashing rollout times, lifting self-service above 80% and boosting customer satisfaction by up to 20%.

Ramp launches an AI Accounting Agent that codes transactions, handles accruals and reconciles ERP data to speed up the month-end close.

UK IT teams are Europe’s most confident on AI and cybersecurity, yet a survey shows many still lag in turning that optimism into maturity.

Aurasell launches GTM OS, an AI-native overlay that automates go-to-market workflows across existing CRMs without risky system replacement.

UK CIOs embed AI agents in critical workflows but lack real-time oversight as board pressure mounts for provable returns and tighter audits.

ECI targets out-of-the-box ERP “activation” for manufacturers, blending AI and IoT data to boost utilisation and speed time to value.

Agentic AI is shifting automation from rigid rules to adaptive partners, as humans and AI learn to share data, decisions and the same sandbox.

Wesfarmers is deepening its AI and cloud pact with Microsoft to roll out Copilot tools, agents and data platforms across its retail brands.

Stuck in slow, manual AP? Here are five clear signs it is time to automate your back office and unlock a leaner, smarter finance team.

Unanet launches Champ AI copilot inside its architecture ERP, letting AEC firms query data in plain language and automate core workflows.

Oracle NetSuite launches AI tools and a low-code integration platform to automate finance, planning and customer workflows across its suite.

Australian tech leaders shift AI from trials to daily operations, but warn a gap in skills and infrastructure risks stalling productivity gains.

New Zealand AI startup Contented raises AUD $4.1m seed round to speed UK and US expansion and triple headcount in coming months.

Broken documents and file mix-ups are costing firms an average of USD $6,790 per employee each year, a new survey of US workers finds.

NetSuite debuts AI finance tools and a low-code integration platform to streamline closes, pricing, reporting and cross-app workflows.