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Process automation stories

Altimetrik wins AWS generative AI specialisation
Digital Transformation

Altimetrik wins AWS generative AI specialisation

Enterprises want production-grade AI with stronger governance, and AWS validation may help Altimetrik win more deployment work.

By Joseph Gabriel Lagonsin • 4 min read • This month
Mambu launches Intelligent Core for agentic banking AI
Software-as-a-Service

Mambu launches Intelligent Core for agentic banking AI

Banks could use the new platform to automate routine tasks and speed decisions, but only within strict guardrails and audit trails.

By Joseph Gabriel Lagonsin • 4 min read • This month
Genesys unveils AI tools to orchestrate customer journeys
Software-as-a-Service

Genesys unveils AI tools to orchestrate customer journeys

The shift could help companies manage AI-driven service queries more securely as Genesys adds governance and context across customer journeys.

By Sean Mitchell • 4 min read • This month
Conexiom launches AI-native Relay for order automation
Software-as-a-Service

Conexiom launches AI-native Relay for order automation

Manufacturers and distributors could cut manual retyping as the system handles messy orders from emails, notes and images, with visibility controls.

By Joseph Gabriel Lagonsin • 4 min read • This month
Appian honours Accenture, Deloitte & others in APJ
Digital Transformation

Appian honours Accenture, Deloitte & others in APJ

Public sector agencies and enterprises in Asia Pacific and Japan are using Appian partners to speed up workflows and cut manual work.

By Sean Mitchell • 4 min read • This month
Boomi names APAC customer innovation award winners
Manufacturing

Boomi names APAC customer innovation award winners

The honours underline rising demand for data and integration tools as utilities, retailers and universities tackle ageing systems and automation pressure.

By Sean Mitchell • 4 min read • This month
Brickworks cuts integration delivery time from 80 days to 12
Software-as-a-Service

Brickworks cuts integration delivery time from 80 days to 12

The overhaul has unlocked trapped procurement data and helped the building products maker set up 18 interfaces in just 12 days.

By Sean Mitchell • 4 min read • This month
HEB Construction automates tender CVs with Boomi AI
Software-as-a-Service

HEB Construction automates tender CVs with Boomi AI

Tender teams at HEB Construction are now saving hours on bids after AI turned scattered staff CVs into reusable, structured data.

By Joseph Gabriel Lagonsin • 4 min read • This month
OneAdvanced launches AI risk platform in Australia
Software-as-a-Service

OneAdvanced launches AI risk platform in Australia

Organisations facing tougher compliance checks in Australia and New Zealand can now swap spreadsheet risk logs for AI-guided assessments and reports.

By Joseph Gabriel Lagonsin • 3 min read • This month
AI, the MSP and the difference between personal and enterprise productivity
Data Protection

AI, the MSP and the difference between personal and enterprise productivity

Faster threat detection and procurement are among the gains as Interactive pushes AI into daily work, while guarding against security and governance risks.

By Donovan Jackson • 6 min read • This month
Only 8% of firms track AI impact, Talent Group says
Data Protection

Only 8% of firms track AI impact, Talent Group says

Despite a surge in workplace use, most firms still cannot show whether AI is paying off, with only 8% tracking impact with clear KPIs.

By Sean Mitchell • 5 min read • Last month

Stories from Other Regions

Process automation stories

IMP Software launches finance platform for schools
Software-as-a-Service

IMP Software launches finance platform for schools

The new system aims to spare education finance teams month-end corrections by aligning spending with budgets from the outset.

By Karen Joy Bacudo • 5 min read • This month
CloudClevr buys Flow AI to expand digital services
Document Management

CloudClevr buys Flow AI to expand digital services

The deal adds about GBP £8 million in revenue and 90 staff, giving customers wider access to automation, data and AI services.

By Joseph Gabriel Lagonsin • 4 min read • This month
HEB Construction automates tender CVs with Boomi AI
Digital Transformation

HEB Construction automates tender CVs with Boomi AI

Tender teams at HEB Construction now save hours per bid after AI turned scattered staff records into tailored CVs and bios.

By Sean Mitchell • 4 min read • This month
Emburse launches Spend in Australia for finance teams
Software-as-a-Service

Emburse launches Spend in Australia for finance teams

Finance teams in Australia can now track expenses in real time without swapping cards, as Emburse extends Spend beyond the US.

By Karen Joy Bacudo • 3 min read • This month
Virtualplatform previews AI workflow engine for telcos
Software-as-a-Service

Virtualplatform previews AI workflow engine for telcos

Telcos could cut manual handovers and supplier rebuilds as the software embeds AI into ordering, support and billing workflows.

By Joseph Gabriel Lagonsin • 4 min read • This month
Couch Perry & Wilkes replaces legacy finance system
Software-as-a-Service

Couch Perry & Wilkes replaces legacy finance system

The cloud-based upgrade has cut manual entry and improved reporting for the consultancy's 13 offices, easing growth pressures.

By Karen Joy Bacudo • 4 min read • This month
Australian firms adopt AI faster than governance rules
Document Management

Australian firms adopt AI faster than governance rules

Most firms are using AI without the rules or training to support it, leaving privacy, security and integration risks unchecked.

By Sean Mitchell • 4 min read • This month