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Productivity stories

Projectworks makes Inc. 5000 again as US push grows
Software-as-a-Service

Projectworks makes Inc. 5000 again as US push grows

Backed by NZD $25 million, the New Zealand-founded software firm is deepening its US push after three-year revenue growth of 340%.

By Sofiah Nichole Salivio • 3 min read • Last week
Certinia study finds integration key to AI success
Digital Transformation

Certinia study finds integration key to AI success

Organisations with fully integrated systems were far more likely to see AI deliver profits, expansion and better forecasts, a global study found.

By Mark Tarre • 4 min read • Last week
Worth launches real-time decisions for small firms
Data Analytics

Worth launches real-time decisions for small firms

Small business borrowers could get approvals in minutes as the platform cuts manual checks for banks and lenders processing applications.

By Karen Joy Bacudo • 4 min read • Last week
Talkdesk report says AI adoption outpaces business gains
Digital Transformation

Talkdesk report says AI adoption outpaces business gains

Despite near-universal deployment, most firms cannot prove AI is lifting service results, with only 5% able to measure business impact.

By Joseph Gabriel Lagonsin • 4 min read • Last week
payabl. expands Visa deal to cut merchant chargebacks
Fintech

payabl. expands Visa deal to cut merchant chargebacks

Chargebacks and friendly fraud are driving merchants to adopt automated pre-dispute resolution, aiming to cut costs and customer friction.

By Karen Joy Bacudo • 4 min read • Last week
WasabiCard expands payout service to 30 fiat currencies
Fintech

WasabiCard expands payout service to 30 fiat currencies

Businesses can now send payroll and supplier payments in more than 30 currencies, as the Singapore-based firm broadens cross-border reach.

By Karen Joy Bacudo • 3 min read • Last week
Glean launches partner network to boost enterprise AI
Software-as-a-Service

Glean launches partner network to boost enterprise AI

The programme aims to help enterprises deploy AI more securely and integrate it into existing workflows as adoption accelerates globally.

By Sean Mitchell • 4 min read • Last week

Stories from Other Regions

Productivity stories

The next capability centre won't have more seats-it will have more valuable ones
Data Analytics

The next capability centre won't have more seats-it will have more valuable ones

Smaller firms are adopting micro-GCCs as AI and cloud tools make specialist offshore teams viable without large headcount or campuses.

By Jasjit Singh Anand • 5 min read • Last week
Asian corporates embrace AI & embedded FX services
Software-as-a-Service

Asian corporates embrace AI & embedded FX services

Asian firms want faster FX hedging, but weak bank API links could slow automation in treasury systems despite rising AI adoption.

By Karen Joy Bacudo • 4 min read • Last week
NZ CIO of the Year 2026 - Tighe Wall on trust, culture and the cost of holding to strategy
Digital Transformation

NZ CIO of the Year 2026 - Tighe Wall on trust, culture and the cost of holding to strategy

Trust and culture, not technology, powered Contact Energy's transformation, delivering a 30% cost-to-serve cut and 100,000 new customers.

By Mark Tarre • 3 min read • Last week
NSW's PEXA price cut risks killing Australian tech jobs
Data sovereignty

NSW's PEXA price cut risks killing Australian tech jobs

A draft ruling to slash fees may save buyers only tens of dollars while threatening investment, cybersecurity and hundreds of Australian tech roles.

By Sean Mitchell • 5 min read • Last week
Current picks Aiwyn for network-wide platform overhaul
Software-as-a-Service

Current picks Aiwyn for network-wide platform overhaul

The overhaul could standardise systems across nearly 30 partner firms, giving Current better data, billing control and faster client onboarding.

By Karen Joy Bacudo • 4 min read • Last week
Grundfos completes Metasphere rebrand in Australia
Smart Cities

Grundfos completes Metasphere rebrand in Australia

Australian councils will keep the same support as the move folds Metasphere telemetry and analytics into Grundfos' water utility business.

By Sofiah Nichole Salivio • 4 min read • Last week
Crescendo launches AI-native customer experience platform
Software-as-a-Service

Crescendo launches AI-native customer experience platform

Businesses may cut CX stack costs by more than 60% as Crescendo bundles AI agents, ticketing and workforce tools into one platform.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Anaplan names Deloitte & partners in Australia awards
Software-as-a-Service

Anaplan names Deloitte & partners in Australia awards

Deloitte's double win underscores Anaplan's reliance on partners to drive deployments as Australian customers seek faster budgeting and reporting.

By Mark Tarre • 3 min read • Last week
Pattern expands Sennheiser role on Amazon Australia
Software-as-a-Service

Pattern expands Sennheiser role on Amazon Australia

The partnership gives the audio brand tighter control over unauthorised resellers and faster access to sales data on Amazon Australia.

By Mark Tarre • 4 min read • Last week
Central Coast Council adopts Adobe tools in digital overhaul
Software-as-a-Service

Central Coast Council adopts Adobe tools in digital overhaul

Paper-heavy approvals and resident services should speed up as the council phases in Adobe software to cut delays, errors and privacy risk.

By Sean Mitchell • 4 min read • Last week
Architecture doesn't need AI to transform it; it needs AI to make it calmer
Digital Transformation

Architecture doesn't need AI to transform it; it needs AI to make it calmer

Routine design admin is where AI is already easing pressure on architects, leaving more time for judgement, care and client work.

By Brad Sara • 5 min read • Last week