Salesforce stories
The deal gives private equity clients wider Salesforce support across sales, pricing and revenue systems, plus delivery teams in three regions.
The voice AI company is scaling after fresh funding, as new executives aim to deepen ties with enterprise clients across retail and healthcare.
Poor digital adoption could cost a mid-sized enterprise USD $10.9 million a year, as staff struggle to use AI tools effectively.
The update could save sales staff hours on admin by letting Slackbot log calls, update CRM records and trigger workflows from chat.
Finance teams can now cut manual close and approval work as Rillet links its ERP to more than 8,000 apps on Zapier.
Security teams can now build custom AI agents in Falcon as CrowdStrike opens its platform to partners including Accenture, AWS and OpenAI.
Security teams are being given earlier warning of employee-built AI agents that could expose data, credentials and internal systems.
Businesses can now build governed AI assistants and use 12 pre-built planning apps across finance, supply chain and workforce management.
BeyondTrust warns a surge of unsupervised AI agents is creating a hidden “shadow workforce” with admin-level access inside enterprises.
Gainsight names new finance, go-to-market and Marketing Chiefs as it gears up for AI-driven growth in customer success software.
CrowdStrike beefs up Falcon with new AI security controls and links its Next-Gen SIEM to Microsoft Defender to tame sprawling AI estates.
Entro launches AGA to map, monitor and control AI agents in enterprises, tackling shadow AI and non-human identity risks at scale.
Bonfy launches ACS 2.0, a cross-channel data security platform to monitor and control how AI agents access, process and share content.
ThoughtSpot rolls out Spotter for Industries, AI analytics agents tuned to sector rules to close the “context gap” in enterprise decisions.
Thousands of Genesis Energy customers should see faster billing and better service after a compressed four-month overhaul of core systems.
Backed by its founders, the AI venture is targeting firms struggling to turn pilots into measurable gains as demand grows across regulated industries.
Federal agencies could cut printing and mailing delays as S-Docs brings card-based identity checks into Salesforce signing workflows.
The platform aims to help sales teams cut tools and improve targeting by combining account, contact and intent data with AI agents.
Salesforce bakes Agentforce AI agents into SME CRM suites, promising faster sales, service and marketing work from a single platform.
Australia's P&N Group has adopted Genesys-Salesforce CX Cloud to unify P&N Bank and BCU Bank contact centres and cut admin for staff.
