Service management Stories - Page 20

Global Stories

Service management stories

Generative AI

ServiceNow, NVIDIA debut AI solutions for telecoms service management

ServiceNow and NVIDIA have teamed up to deliver GenAI-powered solutions designed to boost telecoms management.

By Shannon Williams • 3 min read • Fri, 1st Mar 2024

Data Analytics

SolarWinds appoints Brian Goldfarb as new Chief Marketing Officer

SolarWinds appoints IT industry veteran Brian Goldfarb as CMO, leveraging his two-decade experience to further company's growth and transformation phase.

By Tom Raynel • 3 min read • Wed, 31st Jan 2024

Data Analytics

ServiceNow, DXC strengthen partnership with AI focus

ServiceNow and DXC Technology are expanding their partnership with a focus on advancing AI capabilities to enhance global service and workflow management.

By Shannon Williams • 3 min read • Thu, 30th Nov 2023

DevOps

Keeper Security integrates with ServiceNow enhancing cybersecurity posture

Keeper Security announces integration with ServiceNow, offering businesses bolstered cybersecurity through a cloud platform.

By Sean Mitchell • 2 min read • Thu, 9th Nov 2023

Data Analytics

Radware updates Cybersecurity Partner Program to boost MSSPs services

Radware has revamped its Cybersecurity Partner Program to enhance services for managed security service providers (MSSPs).

By Catherine Knowles • 2 min read • Wed, 25th Oct 2023

Digital Transformation

Transforming IT with AI-powered service operations

Service experience transformation is a top priority for CXOs to transform employee as well as end-user experience.

By Vikas Tatwani • 5 min read • Mon, 23rd Oct 2023

Digital Transformation

SolarWinds report reveals ITSM could save 23 hours a week

SolarWinds report claims implementing IT Service Management could save businesses an average of 23 hours weekly.

By Sean Mitchell • 3 min read • Fri, 20th Oct 2023

IT services

Spark Unveils 'ServiceFlex': A New Service Management Solution for Business and Government

The system integrator launches a new IT management for businesses & governments using artificial intelligence.

By Sean Mitchell • 2 min read • Tue, 8th Aug 2023

Service management

PTC to acquire SaaS field service management provider ServiceMax

The $1.46 billion acquisition is expected to strengthen PTC's closed-loop product lifecycle management offerings.

By Shannon Williams • 3 min read • Fri, 18th Nov 2022

Digital Transformation

Video: 10 Minute IT Jams - Introducing Servicely

Dion Williams joins us today to discuss how Servicely can help businesses achieve more productive and efficient practices through AI.

By Zach Thompson • 5 min read • Wed, 31st Aug 2022

Hybrid Cloud

Micro Focus recognised as service management leader by Research in Action

Micro Focus' Hybrid Cloud Management X solution has been recognized as a global leader by Research in Action. #HybridCloudManagement #MicroFocus.

By Ryan Morris-Reade • 2 min read • Wed, 1st Sep 2021

Service management

Ivanti adds greater automation capabilities to Enterprise Service Management portfolio

Ivanti enhances its enterprise service management portfolio with biometric authentication and automation bots.

By Catherine Knowles • 3 min read • Wed, 19th Aug 2020

Privileged Access Management

CyberArk releases new 'just-in-time' capabilities to help reduce risk

CyberArk unveils enhanced 'just-in-time' features, aiming to reduce risk by minimising unnecessary access across cloud, hybrid, and endpoint environments.

By Catherine Knowles • 3 min read • Fri, 24th Jan 2020