CMOtech Canada - Technology news for CMOs & marketing decision-makers
Canada

Small Business (SMB) Stories - Page 3

Global Stories

Small Business (SMB) stories

Lancom sees automation demand rise as firms cut friction
Software-as-a-Service

Lancom sees automation demand rise as firms cut friction

Automation spending is rising as firms use it to cut back-office bottlenecks and free staff for revenue-generating work.

By Mark Tarre • 4 min read • Last week
ERP will run your business. It won't manage your spend
Software-as-a-Service

ERP will run your business. It won't manage your spend

Businesses that stop at ERP risk leaving approvals, invoices and card spend manual, undermining the clean data the ledger needs.

By Phillip Vella • 5 min read • Last week
Cowbell appoints Ellen Brookes as Claims Specialist
Customer Experience

Cowbell appoints Ellen Brookes as Claims Specialist

Specialist cyber claims support in Australia is being expanded as the insurer deepens local service amid rising incident-response demands.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Sage renews Elavon payments tie-up in UK & Ireland
Software-as-a-Service

Sage renews Elavon payments tie-up in UK & Ireland

Small and mid-sized businesses in the UK and Ireland will keep access to integrated card payments as Elavon and Sage extend their tie-up.

By Sofiah Nichole Salivio • 4 min read • Last week
Employees turn to AI for workplace advice in disputes
Digital Transformation

Employees turn to AI for workplace advice in disputes

Rising AI use is reshaping Australian workplace disputes, with lodgements up 40% and more employees checking their rights before speaking to bosses.

By Sean Mitchell • 5 min read • Last week

Stories from Other Regions

Small Business (SMB) stories

HP launches Print AI in Australia for cleaner web pages
Software-as-a-Service

HP launches Print AI in Australia for cleaner web pages

The new tool aims to cut wasted paper and ink by stripping adverts and reformatting web pages before they reach the printer.

By Sean Mitchell • 3 min read • Last week
Square & OpenTable link restaurant booking & spend data
Software-as-a-Service

Square & OpenTable link restaurant booking & spend data

Restaurants can now tie bookings to spend and repeat visits as Square and OpenTable combine reservation, payment and guest data across six markets.

By Sean Mitchell • 4 min read • Last week
One in eight Australian cafés shut as pressures mount
Small Business

One in eight Australian cafés shut as pressures mount

Higher costs and weaker consumer spending have pushed Australia's hospitality sector into its worst strain in years, with arrears at record highs.

By Mark Tarre • 4 min read • Last week
Airtasker says founders lose AUD $92 billion on admin
eCommerce

Airtasker says founders lose AUD $92 billion on admin

Australian founders are losing time worth more than AUD $92 billion a year to routine admin, dragging on productivity and growth.

By Joseph Gabriel Lagonsin • 4 min read • Last week
HP launches Print AI in New Zealand for home printers
Document Management

HP launches Print AI in New Zealand for home printers

Compatible home and office printers in New Zealand will now auto-fix awkward web pages, cutting wasted paper, ink and reprints.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Ecommpay warns failed subscriptions can cost SMEs 9%
Fintech

Ecommpay warns failed subscriptions can cost SMEs 9%

Failed card charges are putting subscription revenue at risk, with Ecommpay saying SMEs can lose 9% as customers cancel over payment friction.

By Sofiah Nichole Salivio • 4 min read • Last week
Cloudways launches managed AI agents with OpenClaw, Hermes
Software-as-a-Service

Cloudways launches managed AI agents with OpenClaw, Hermes

Developers can now run OpenClaw and Hermes without setting up servers, as Cloudways adds managed hosting to cut deployment and maintenance work.

By Sean Mitchell • 3 min read • Last week
Inlobo.ai aims to unify AI customer acquisition tools
Software-as-a-Service

Inlobo.ai aims to unify AI customer acquisition tools

Fragmented sales data is prompting businesses to seek unified AI tools that can cut lead leakage and speed up customer conversion.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Alipay launches AI commerce platform for merchants
Wearables

Alipay launches AI commerce platform for merchants

Alipay is betting that AI agents will soon direct shopping and bookings, tying its payment and verification tools to merchants across China.

By Joseph Gabriel Lagonsin • 4 min read • Last week
ClubManager launches New Zealand platform for clubs
Software-as-a-Service

ClubManager launches New Zealand platform for clubs

Independent clubs in New Zealand can now access local support as ClubManager targets operators seeking tighter admin and higher member retention.

By Mark Tarre • 3 min read • Last week
Reach Studios launches AI retail event in Sheffield
Digital Transformation

Reach Studios launches AI retail event in Sheffield

Free invitation-only access will let northern merchants hear from Google Cloud and Trustpilot on how AI is reshaping online sales in Sheffield.

By Joseph Gabriel Lagonsin • 4 min read • Last week
UK AI minister urged to prioritise skills & adoption
Data Protection

UK AI minister urged to prioritise skills & adoption

Britain could miss the bigger economic prize if ministers focus on AI start-ups rather than skills, adoption and productivity gains.

By Sofiah Nichole Salivio • 5 min read • Last week
Owner-managed firms warned on finance director gap at exit
Small Business

Owner-managed firms warned on finance director gap at exit

Smaller founder-led businesses may lose bargaining power in sales if they lack a finance chief to satisfy buyer scrutiny over reporting and succession.

By Karen Joy Bacudo • 4 min read • Last week