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United States (US) stories

Tammy Hahn appointed Senior VP of Product at Ignition
Software-as-a-Service

Tammy Hahn appointed Senior VP of Product at Ignition

Tammy Hahn joins Ignition as Senior VP of Product, aiming to expand the US leadership and scale its professional services billing platform globally.

By Jed Nykolle Harme • 3 min read • Tue, 20th May 2025
Consumer frustration, poor digital experiences on the rise
Customer Experience

Consumer frustration, poor digital experiences on the rise

91% of consumers faced frustrating digital issues last year, leading to revenue loss and loyalty decline, says Conviva's 2025 report.

By Jed Nykolle Harme • 4 min read • Tue, 20th May 2025
Young Shoppers Boost eCommerce Amid Delivery Woes
Software-as-a-Service

Young Shoppers Boost eCommerce Amid Delivery Woes

Younger shoppers under 35 boost online sales but face more delivery issues, with 79% reporting problems versus 66% across all ages, says Descartes study.

By Jed Nykolle Harme • 3 min read • Tue, 20th May 2025
Huma acquires Aluna & partners with Eckuity to boost growth
Artificial Intelligence

Huma acquires Aluna & partners with Eckuity to boost growth

Huma acquires US-based Aluna to enhance its digital respiratory care offerings and partners with Eckuity Capital to boost its global healthcare M&A strategy.

By Melania Watson • 3 min read • Mon, 19th May 2025
Stackpack raises USD $6.3 million to bring AI to vendor management
Software-as-a-Service

Stackpack raises USD $6.3 million to bring AI to vendor management

Stackpack has raised USD $6.3 million to enhance its AI platform that simplifies managing third-party vendor complexities for businesses.

By Melania Watson • 4 min read • Mon, 19th May 2025
Vicky Larmour named engineering VP as Plextek sharpens focus
DevOps

Vicky Larmour named engineering VP as Plextek sharpens focus

Plextek appoints Vicky Larmour as Senior VP of Engineering, bringing 30 years' expertise to lead its multidisciplinary engineering team and strategy.

By Melvin Hipolito • 3 min read • Fri, 16th May 2025
Exclusive: Appian's Marc Wilson on why AI needs process to deliver business value
Data Fabric

Exclusive: Appian's Marc Wilson on why AI needs process to deliver business value

Appian's Marc Wilson says AI must be embedded into core workflows to deliver real business value, warning against treating AI as a standalone solution.

By Melania Watson • 4 min read • Fri, 16th May 2025
Deliverect unveils AI platform to reduce refund fraud in eateries
Digital Transformation

Deliverect unveils AI platform to reduce refund fraud in eateries

Deliverect launches Resolve, an AI platform helping eateries cut refund fraud by up to 70% using Google's Gemini models and Vertex AI technology.

By Catherine Knowles • 3 min read • Fri, 16th May 2025
Dext launches AI Vault & Self-Employed tools in North America
Document Management

Dext launches AI Vault & Self-Employed tools in North America

Dext launches Vault and Dext Self-Employed in North America, using AI to streamline document management and bookkeeping for accountants and small businesses.

By Catherine Knowles • 4 min read • Fri, 16th May 2025
Social robots tipped as future friends to tackle loneliness in elders
EduTech

Social robots tipped as future friends to tackle loneliness in elders

Research by a University of Calgary PhD student suggests social robots may help ease loneliness among seniors, offering companionship beyond traditional interventions.

By Catherine Knowles • 3 min read • Fri, 16th May 2025
GitLab 18 debuts with AI-native features for DevSecOps teams
DevOps

GitLab 18 debuts with AI-native features for DevSecOps teams

GitLab launches GitLab 18 with AI-native features, boosting DevOps, security, and compliance for Premium and Ultimate users at no extra cost.

By Melania Watson • 4 min read • Fri, 16th May 2025
Half of AI projects falter as enterprises struggle with data readiness
Data governance

Half of AI projects falter as enterprises struggle with data readiness

Nearly half of enterprises face AI project failures due to poor data readiness, with the UK scoring lowest in AI preparedness amid legacy system challenges.

By Shannon Williams • 4 min read • Thu, 15th May 2025
Building trust with conversational AI: How to avoid common pitfalls
Digital Transformation

Building trust with conversational AI: How to avoid common pitfalls

Businesses must build trust in conversational AI by setting clear goals, ensuring transparency, reducing bias, and continuously improving customer interactions.

By Kathryn Murphy • 5 min read • Thu, 15th May 2025

Stories from Other Regions

United States (US) stories

WBA launches AFC platform for 6 GHz wi-Fi deployment
Unified Communications

WBA launches AFC platform for 6 GHz wi-Fi deployment

Wireless Broadband Alliance Services launches WBA Services AFC, enabling standard power Wi-Fi in the 6 GHz band across the US via a cloud-based coordination platform.

By Kaleah Salmon • 3 min read • Tue, 20th May 2025
Most faculty lack tools & training for accessible content
EduTech

Most faculty lack tools & training for accessible content

A survey reveals only 11% of US higher education faculty have the tools and training to create accessible digital content for students with disabilities.

By Catherine Knowles • 3 min read • Fri, 16th May 2025
US faculty seek support to boost digital course accessibility
EduTech

US faculty seek support to boost digital course accessibility

A US survey reveals just 11% of higher education faculty feel equipped to make digital course content accessible to students with disabilities, highlighting training gaps.

By Jed Nykolle Harme • 3 min read • Fri, 16th May 2025
Alabama cyberattack exposes state staff credentials, disrupts services
Firewalls

Alabama cyberattack exposes state staff credentials, disrupts services

Alabama probes a cyberattack disrupting government services and stealing employee credentials, urging staff to exercise caution amid ongoing investigations.

By Shannon Williams • 3 min read • Thu, 15th May 2025
Free creative industry workshops announced for West Yorkshire
Marketing Technologies

Free creative industry workshops announced for West Yorkshire

Free workshops on branding, AI, and sales will support creative businesses in West Yorkshire, hosted by Unity Enterprise at Leeds Media Centre.

By Kaleah Salmon • 3 min read • Thu, 15th May 2025