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Conversational AI Stories - Page 20

Global Stories

Conversational AI stories

Consumers embrace AI as daily assistant & companion
Data Protection

Consumers embrace AI as daily assistant & companion

More consumers now treat generative AI as an everyday aide and even a companion, using it for routine decisions despite trust concerns.

By Mark Tarre • 4 min read • Fri, 13th Feb 2026
Newo raises USD $25m to scale AI reception platform
Software-as-a-Service

Newo raises USD $25m to scale AI reception platform

Newo raises USD $25m to grow AI voice agents that answer calls for small businesses, after revenue doubled late 2025 amid rising demand.

By Sean Mitchell • 4 min read • Fri, 13th Feb 2026
Capita cuts hiring time by 43% with Workday AI tools
Unified Communications

Capita cuts hiring time by 43% with Workday AI tools

Capita slashes time-to-hire by 43% and speeds HR admin by up to 80% after rolling out Workday AI, HiredScore and Teams integration.

By Sofiah Nichole Salivio • 4 min read • Thu, 12th Feb 2026
LIV Golf debuts AI 'Fan Caddie' second-screen companion
Semiconductors

LIV Golf debuts AI 'Fan Caddie' second-screen companion

LIV Golf has unveiled Fan Caddie, an AI 'second-screen' assistant offering real-time stats, replays and shopping while fans watch live.

By Kaleah Salmon • 4 min read • Thu, 12th Feb 2026
ORCA Opti plots global AI growth & 2027 IPO roadmap
Security Operations Centres

ORCA Opti plots global AI growth & 2027 IPO roadmap

ORCA Opti touts defensible AI, rapid global expansion and a 2027 IPO as it targets regulated markets and warns most AI startups will fail.

By ORCA Opti • 5 min read • Thu, 12th Feb 2026
Calero unveils AI assistant for telecom invoice insight
Data Analytics

Calero unveils AI assistant for telecom invoice insight

Calero launches AI-powered assistant to give TEM and MEM teams instant, conversational insight from complex telecom and mobility invoices.

By Mark Tarre • 4 min read • Thu, 12th Feb 2026
Shoppers embrace AI assistants but ditch poor advice
Data Protection

Shoppers embrace AI assistants but ditch poor advice

AI shopping assistants win over UK and US consumers, but most abandon tools instantly when product suggestions feel irrelevant or pushy.

By Mark Tarre • 5 min read • Tue, 10th Feb 2026
Global Rev Gen names Bosco Anthony Chief Executive Officer
Digital Transformation

Global Rev Gen names Bosco Anthony Chief Executive Officer

Global Rev Gen appoints Bosco Anthony as CEO to spearhead national expansion, AI-led products and integrated media, creative and video services.

By Sean Mitchell • 5 min read • Tue, 10th Feb 2026
Hexnode embeds upgraded Genie AI to run UEM actions
Advanced Persistent Threat Protection

Hexnode embeds upgraded Genie AI to run UEM actions

Hexnode embeds its upgraded Genie AI into the UEM console, letting admins query inventory, execute device commands and automate fixes in chat.

By Shannon Williams • 4 min read • Tue, 10th Feb 2026
Airwallex unveils AI assistant to streamline finance tasks
Software-as-a-Service

Airwallex unveils AI assistant to streamline finance tasks

Airwallex launches an AI assistant in its web app, promising to simplify onboarding and day-to-day finance tasks for multi-currency businesses.

By Melania Watson • 4 min read • Mon, 9th Feb 2026

Stories from Other Regions

Conversational AI stories

Wesfarmers partners Google Cloud to expand AI in retail
Digital Transformation

Wesfarmers partners Google Cloud to expand AI in retail

Wesfarmers has struck a multi-year deal with Google Cloud to deploy agentic AI across Kmart, Officeworks, Priceline and OnePass stores.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 13th Feb 2026
Humanix to pitch human-layer security at RSAC 2026
Data Protection

Humanix to pitch human-layer security at RSAC 2026

Humanix will pitch its human-layer security platform at RSAC 2026's Innovation Sandbox after landing a Top 10 finalist spot and USD $5 million.

By Kaleah Salmon • 4 min read • Fri, 13th Feb 2026
Authentic Interactions adds tech leaders to AI board
Customer Experience

Authentic Interactions adds tech leaders to AI board

Authentic Interactions recruits Siri and Pluto TV co-founders to guide its push into hyper-realistic 'digital humans' for homes and businesses.

By Catherine Knowles • 4 min read • Fri, 13th Feb 2026
Shoppers ditch baskets over delivery fees & friction
Digital Transformation

Shoppers ditch baskets over delivery fees & friction

Shoppers shun online baskets over high delivery fees and clunky checkouts as retailers plough cash into loyalty schemes and shiny AI tools.

By Mark Tarre • 4 min read • Thu, 12th Feb 2026
Contented raises AUD $4.1m to fuel UK and US push
Customer Relationship Management

Contented raises AUD $4.1m to fuel UK and US push

New Zealand AI startup Contented raises AUD $4.1m seed round to speed UK and US expansion and triple headcount in coming months.

By Kaleah Salmon • 3 min read • Thu, 12th Feb 2026
Square launches AI assistant to help UK SMEs use data
Customer Relationship Management

Square launches AI assistant to help UK SMEs use data

Square rolls out free AI assistant in the UK, helping SME owners query their own sales data in plain English to speed up decisions.

By Shannon Williams • 4 min read • Wed, 11th Feb 2026
Sparq unveils Intelligence Studio to embed AI in ops
Software-as-a-Service

Sparq unveils Intelligence Studio to embed AI in ops

Sparq launches Intelligence Studio to plug AI directly into enterprise workflows, promising governed, auditable decisions at scale.

By Mark Tarre • 3 min read • Wed, 11th Feb 2026
Oracle NetSuite unveils AI-centric NetSuite Next in UAE
Data Analytics

Oracle NetSuite unveils AI-centric NetSuite Next in UAE

Oracle NetSuite unveils NetSuite Next in the UAE, embedding AI assistants, agentic workflows and analytics across its cloud ERP suite.

By Mark Tarre • 4 min read • Tue, 10th Feb 2026