Knowledge Management stories
Customer Science unveils Knowledge Quest, an AI tool enhancing Australian contact centres with real-time, accurate information to boost efficiency and satisfaction.
Workday will acquire AI firm Sana for USD $1.1 billion to integrate AI tools enhancing employee experience and learning across its platform.
Progress Software launches Progress Agentic RAG, a SaaS platform making trustworthy generative AI accessible and easy to deploy for businesses of all sizes.
Adobe unveils Acrobat Studio, merging PDF tools, creative content, and AI to enhance productivity and collaboration for work and personal projects.
NetDocuments launches AI-powered features in its cloud DMS for legal teams, enhancing document editing, metadata profiling, and workflow automation within Microsoft Word.
Litera upgrades its AI platform Litera One with new features and deeper CRM links, enhancing legal workflow and boosting productivity for over 2,500 law firms.
Private Large Language Models offer businesses secure AI tools that boost productivity and safeguard data, transforming workflows without costly system changes.
Trupeer secures USD $3 million to advance AI-driven video creation, helping businesses quickly produce personalised, multi-language product videos at scale.
Elsevier launches Embase AI, a tool that halves biomedical data review time with natural language queries and transparent, up-to-date research summaries.
AI in law is evolving to amplify human judgment, using curated data and reasoning to enhance legal advice, not just recall case law.
Snowflake launches Cortex Knowledge Extensions, enabling enterprises to enhance AI with real-time, licensed content from partners like Stack Overflow via its Marketplace.
Responsive unveils Agent Studio, a no-code platform letting enterprise teams build custom AI agents to streamline compliance, risk, and RFP processes effectively.
Acuity Knowledge Partners will acquire Ascent to enhance its AI and tech services in Europe, expanding into new sectors by September 2025.
Decades of domain expertise remain the key competitive edge AI cannot replicate, requiring painstaking human curation, not quick automation, to harness effectively.
AI could slash delays and rework in New Zealand construction by linking site and office data, Billie Onsite's Annie Liang says.
OCBC's 20-year investment in data underpins over 30 AI applications, boosting efficiency and cutting costs across its banking services.
Global consultancies like Deloitte are prioritising content governance as AI reshapes brand authority and digital content operations for large organisations.
Atlassian upgrades Loom with new AI-powered video tools to boost team productivity and ease knowledge sharing across organisations, cutting time spent searching for information.
AI assistants can help tame information overload by turning scattered notes, meetings and ideas into an organised system for faster action.
Thoughtworks has aided carsales in Australia to boost engineering and launch an AI-powered car recommendation tool, enhancing customer experience and delivery speed.