CMOtech Canada - Technology news for CMOs & marketing decision-makers
Canada

Knowledge Management Stories - Page 3

Global Stories

Knowledge Management stories

Newgen named notable vendor in Forrester archiving report
Software-as-a-Service

Newgen named notable vendor in Forrester archiving report

AI tools are making archived records more valuable, as Forrester's latest landscape places Newgen among 26 vendors in a mature market.

By Sean Mitchell • 4 min read • This month
Arctera partners with Arca on governed legal AI workflows
Software-as-a-Service

Arctera partners with Arca on governed legal AI workflows

Legal teams will be able to search records without exporting them from governed systems, reducing compliance risk and preserving audit trails.

By Mark Tarre • 3 min read • This month
Google tightens oversight of its AI Agent Skills repository
AIOps

Google tightens oversight of its AI Agent Skills repository

Stricter checks now govern the 15,000-star repository as Google tries to stop weak instructions and broken links hurting AI coding agents.

By Sean Mitchell • 4 min read • This month
Thomson Reuters unveils in-house AI model for lawyers
Software-as-a-Service

Thomson Reuters unveils in-house AI model for lawyers

The in-house system is now the default in CoCounsel Legal, as Thomson Reuters seeks tighter control over accuracy and cost in high-stakes work.

By Sean Mitchell • 4 min read • This month
Panopto adds AI search & learning tools to video hub
Software-as-a-Service

Panopto adds AI search & learning tools to video hub

Users of Panopto's video platform can now query archives in plain language and turn recordings into quizzes, boosting learning and analytics.

By Sean Mitchell • 5 min read • Last month
Workiva launches AI agents for reporting & compliance
Software-as-a-Service

Workiva launches AI agents for reporting & compliance

The new tools aim to cut manual checks for finance and compliance teams while preserving audit trails across regulated disclosures.

By Mark Tarre • 4 min read • Last month
Synsira launches local AI tool for private file searches
Data Protection

Synsira launches local AI tool for private file searches

Privacy-conscious professionals can now search sensitive files on-device, as Synsira's Kind Local Pro keeps data off cloud servers.

By Mark Tarre • 3 min read • Last month
AI is everywhere, but where's the return?
Manufacturing

AI is everywhere, but where's the return?

Businesses are under pressure to show AI payback as 81 per cent of Australian staff lose time each month to dysfunctional IT.

By Tristan Ohlenrott • 4 min read • Last month
DXC joins ElevenLabs funding round in voice AI push
Software-as-a-Service

DXC joins ElevenLabs funding round in voice AI push

The deal gives DXC access to ElevenLabs' voice AI as enterprises race to automate customer service and internal workflows.

By Mark Tarre • 4 min read • Last month
AI users spend more time on coordination, study finds
Software-as-a-Service

AI users spend more time on coordination, study finds

Managers using AI daily are spending 20.3 hours a week on coordination, with status meetings and re-explaining work driving the loss.

By Karen Joy Bacudo • 4 min read • Last month
Iron Mountain names Del Giudice as ANZ Managing Director
Data Protection

Iron Mountain names Del Giudice as ANZ Managing Director

Demand for data management and AI services is rising in Australia and New Zealand, and Iron Mountain has hired Dominic Del Giudice to capitalise.

By Sean Mitchell • 3 min read • Last month

Stories from Other Regions

Knowledge Management stories

We moved off ChatGPT, and 5 risks that we didn't account for as a cybersecurity company bubbled up
Software-as-a-Service

We moved off ChatGPT, and 5 risks that we didn't account for as a cybersecurity company bubbled up

Switching from ChatGPT to Copilot exposed data-loss, support and trust risks, as prompts and tools built by staff proved hard to move or manage.

By Adri Leite • 6 min read • This month
HomeVault launches AI property records platform globally
Software-as-a-Service

HomeVault launches AI property records platform globally

Missing warranties and compliance papers could now delay claims and sales less often, as the New Zealand startup takes its property records tool worldwide.

By Mark Tarre • 4 min read • This month
Foxit & ASG launch Access Pro for PDF accessibility
Document Management

Foxit & ASG launch Access Pro for PDF accessibility

Organisations with vast PDF archives face mounting compliance risk as the new tool combines editing, remediation and certification in one workflow.

By Sean Mitchell • 3 min read • Last month
CTERA links Microsoft Copilot to enterprise file data
Hybrid Cloud

CTERA links Microsoft Copilot to enterprise file data

The integration lets staff query authorised files across hybrid environments without moving sensitive data into Microsoft 365 repositories.

By Mark Tarre • 4 min read • Last month
Legora acquires Wexler to boost legal fact finding
Software-as-a-Service

Legora acquires Wexler to boost legal fact finding

The deal gives Legora a London engineering hub and technology to sift over 1,000,000 documents per case for disputes teams.

By Sean Mitchell • 3 min read • Last month
UK firms face AI value gap as client pressure mounts
Software-as-a-Service

UK firms face AI value gap as client pressure mounts

Britain's legal and accounting firms risk losing business as clients demand AI-led quality gains that few providers are delivering.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Bass, Berry & Sims launches Summer AI Lab for associates
Generative AI

Bass, Berry & Sims launches Summer AI Lab for associates

A firmwide AI trial has produced tools to streamline repeat deal work, as 43 summer associates built prototypes with Vanderbilt University.

By Sofiah Nichole Salivio • 5 min read • Last month